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ZigZag Returns & Exchanges logo

ZigZag Returns & Exchanges

Manage and automate returns, refunds, exchanges and get labels

Zon Customer Accounts & Return logo

Zon Customer Accounts & Return

Drive sales and customer interaction using a customer portal

ZigZag Returns & Exchanges logo

ZigZag Returns & Exchanges

Manage and automate returns, refunds, exchanges and get labels

Zon Customer Accounts & Return logo

Zon Customer Accounts & Return

Drive sales and customer interaction using a customer portal

Rating

Rating

417 Reviews
9.1
52 Reviews
9.2

Pricing

Pricing

  • $20-$500 / Month
  • 14 Days Free Trial
Try for Free More info
  • $9.99-$29.99 / Month
  • 7 Days Free Trial
Try for Free More info

Features

Features

  • Branded returns portal
  • One-click refunds
  • Custom notifications
  • Auto-generated labels
  • Upload own labels
  • Auto-create new orders
  • Management dashboard
  • Set return rules
  • Track return progress
  • Key insights
  • Wishlist feature
  • Recently viewed items
  • Custom fields
  • Order history
  • Custom widget
  • Custom navigation
  • Personalize aesthetics
  • Bespoke account portal
  • Integrate shopify apps
  • Re-order
  • Contact-us button

Screenshots

Screenshots

ZigZag Returns & Exchanges screenshot ZigZag Returns & Exchanges screenshot ZigZag Returns & Exchanges screenshot ZigZag Returns & Exchanges screenshot
+ 2 more
ZigZag Returns & Exchanges screenshot ZigZag Returns & Exchanges screenshot
Zon Customer Accounts & Return screenshot Zon Customer Accounts & Return screenshot Zon Customer Accounts & Return screenshot Zon Customer Accounts & Return screenshot
+ 3 more
Zon Customer Accounts & Return screenshot Zon Customer Accounts & Return screenshot Zon Customer Accounts & Return screenshot

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Pros

Pros

  • Competitive Evri, Collect+ and USPS labels or option to upload your own
  • Customers can request returns, refunds, or exchanges via a branded portal
  • Customisable communications to keep customers updated
  • Ability to set rules and return windows, and track progress
  • Key insights into return processes
  • Auto-features to reduce manual tasks and streamline approvals and exchanges
  • Auto-generated labels for convenience
  • One-click refund approval and auto-creation of new orders for exchanges
  • Branded returns portal matching your domain's aesthetics
  • Returns management dashboard for comprehensive control
  • Enhanced customer lifetime value and repeat sales
  • Bespoke, branded account portal and widget
  • Personalization of aesthetics and custom navigation
  • Incorporation of unique content and pages
  • Integration with existing Shopify apps
  • Provides clear access to essential account, order, and shop information
  • Improved functional customer account page experience
  • Captivating wishlist feature to drive repeat sales
  • Features including order history, re-order, contact-us button, recently viewed items, and custom fields

Cons

Cons

  • Limited to specific carriers like Evri, Collect+, and USPS
  • Reliance on the app’s auto-generated labels might limit customization
  • Customisation options might require additional setup time
  • Users may experience a learning curve with the settings and dashboard
  • Potential dependency on the app's features for managing returns
  • Potential complexity in setup due to heavy customization options
  • Dependence on integration with Shopify apps which might have limitations
  • Additional costs associated with expanded functionality and integrations
  • May require ongoing maintenance or updates to keep customization and integrations running smoothly

Categories

Categories

Launched

Launched

Dec 17, 2017
Sep 01, 2024

Developer

Developer

Built by ZigZag Global Ltd

Apps:

1

Average Rating:

4.8

Reviews:

417

Built by Zon Apps

Apps:

2

Average Rating:

2.5

Reviews:

52

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