Compare Zoko: WhatsApp & Instagram CRM vs QuickReply

Name: QuickReply
Brand: Shopify

Zoko: WhatsApp & Instagram CRM

Unleash ChatGPT inside your WhatsApp business number!

QuickReply

Sales campaigns, abandoned carts, multi-agent inbox, and more

Zoko: WhatsApp & Instagram CRM

Unleash ChatGPT inside your WhatsApp business number!

QuickReply

Sales campaigns, abandoned carts, multi-agent inbox, and more

Rating

265 Reviews

8.4

219 Reviews

8.9

Pricing

Install App More info

Features

Cod confirmation
Cart recovery
Dynamic segments
Broadcast messages
Bulk whatsapp messages
No-code chatbot builder
Customer query management
Whatsapp catalog sync
Order collection automation
Template messaging

Abandoned cart recovery
Status notifications
Order confirmation
Whatsapp campaigns
Cod to prepaid
24/7 customer support

Screenshots

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Pros

Comprehensive platform for sales, marketing, and customer support on WhatsApp
Allows bulk WhatsApp messaging, broadcasts, and template messages
No-code builder for creating chatbots
Single team inbox for managing customer queries
Integration with ChatGPT for order collection inside WhatsApp
Syncs Shopify catalog with WhatsApp business account
Dedicated flows for COD Confirmation and COD to Prepaid to enhance revenue
Supports broadcasts and dynamic segments for targeted marketing
Includes features like chatbots, notifications, and cart recovery
Positive user review highlighting ease of access, comprehensive features, and smooth onboarding process

Easy to run multiple WhatsApp campaigns through a single dashboard
Powerful automations and chatbots for effective customer engagement
Wide range of features including broadcast messages, abandoned cart recovery, order confirmations, and status notifications
Ability to convert COD to prepaid orders, reducing NDRs and frauds
24/7 customer support available through WhatsApp chatbots
Personalized engagement with customers, enhancing marketing strategies
Efficient customer support and onboarding process, praised heavily in user reviews
User-friendly and intuitive interface, as highlighted in the feedback
Positive feedback on customer support staff and quick response from the support team
Enhanced tracking and analytics features which improve campaign monitoring

Cons

Requires an official WhatsApp API account for usage
Limited user reviews available for more comprehensive feedback
Potential learning curve for teams new to WhatsApp business tools

Launched

Dec 07, 2020

Mar 15, 2021

Developer

Built by Shopify

Apps:

18163

Average Rating:

2.5

Reviews:

741,845

Built by Shopify

Apps:

18163

Average Rating:

2.5

Reviews:

741,845

Make Your Choice

Install App More info View alternatives

Compare Zoko: WhatsApp & Instagram CRM vs QuickReply

Zoko: WhatsApp & Instagram CRM

QuickReply

Zoko: WhatsApp & Instagram CRM