Compare Zoko vs TextYess

Name: TextYess
Brand: Shopify

Zoko: WhatsApp & Instagram CRM

Unleash ChatGPT inside your WhatsApp business number!

TextYess

Automate customer support on WhatsApp with AI.

Zoko: WhatsApp & Instagram CRM

Unleash ChatGPT inside your WhatsApp business number!

TextYess

Automate customer support on WhatsApp with AI.

Rating

287 Reviews

8.8

48 Reviews

7.9

Pricing

Install App More info

Features

Cod confirmation
Cart recovery
Dynamic segments
Broadcast messages
Bulk whatsapp messages
No-code chatbot builder
Customer query management
Whatsapp catalog sync
Order collection automation
Template messaging

Automated responses
Order processing
Ai-driven chat

Screenshots

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Pros

Comprehensive platform for sales, marketing, and customer support on WhatsApp
Allows bulk WhatsApp messaging, broadcasts, and template messages
No-code builder for creating chatbots
Single team inbox for managing customer queries
Integration with ChatGPT for order collection inside WhatsApp
Syncs Shopify catalog with WhatsApp business account
Dedicated flows for COD Confirmation and COD to Prepaid to enhance revenue
Supports broadcasts and dynamic segments for targeted marketing
Includes features like chatbots, notifications, and cart recovery
Positive user review highlighting ease of access, comprehensive features, and smooth onboarding process

24/7 real-time responses to customer inquiries
Automates order status updates, product suggestions, and provides checkout links
Trained on the entire product catalog and FAQs, enhancing the specificity and accuracy of responses
Proactively engages with customers during key moments such as abandoned checkouts and post-purchase follow-ups
Enables targeted WhatsApp marketing campaigns with a single click
Supports all languages, broadening customer reach
Quick setup process (up and running within 5 minutes) without needing technical skills

Cons

Requires an official WhatsApp API account for usage
Limited user reviews available for more comprehensive feedback
Potential learning curve for teams new to WhatsApp business tools

Dependence on AI may lead to occasional inaccuracies in responses
Limited customization options for businesses with unique requirements
Potential language translation issues for complex queries
Privacy concerns regarding customer data and information being handled by AI

Launched

Dec 07, 2020

Sep 13, 2023

Developer

Built by Shopify

Apps:

18624

Average Rating:

2.4

Reviews:

765,189

Built by Shopify

Apps:

18624

Average Rating:

2.4

Reviews:

765,189

Make Your Choice

Install App More info View alternatives

Install App More info

Compare Zoko vs TextYess

Zoko: WhatsApp & Instagram CRM

TextYess

Zoko: WhatsApp & Instagram CRM