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Zinrelo

Holistic Rewards and Loyalty Program

ZigZag Returns & Exchanges

Manage and automate returns, refunds, exchanges and get labels

Zinrelo

Holistic Rewards and Loyalty Program

ZigZag Returns & Exchanges

Manage and automate returns, refunds, exchanges and get labels

Rating

Rating

32 Reviews
6.1
216 Reviews
7.9

Pricing

Pricing

  • Free App
  • Free Plan Available
  • $20-$500 / Month
  • 14 Days Free Trial

Features

Features

  • Award points activities
  • Reward redemption
  • Tier-based rewards
  • Branded returns portal
  • One-click refunds
  • Custom notifications
  • Auto-generated labels
  • Upload own labels
  • Auto-create new orders
  • Management dashboard
  • Set return rules
  • Track return progress
  • Key insights

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Pros

Pros

  • Enterprise-grade solution suitable for large brands
  • SaaS-based platform ensuring easy deployment and management
  • Combines technology with deep data analytics for insights
  • Offers ongoing strategy consultation for businesses
  • Unlocks multiple dimensions of loyalty: transactional, social, advocacy, engagement, behavioral, and emotional
  • Evolving global partner network enhances program reach
  • Platform technology innovations keep the program up-to-date
  • Data-driven intelligence ensures strategic and results-driven programs
  • Allows awarding points for various customer activities
  • Enables customers to redeem their earned points
  • Supports tier-based promotions, benefits, and rewards
  • Competitive Evri, Collect+ and USPS labels or option to upload your own
  • Customers can request returns, refunds, or exchanges via a branded portal
  • Customisable communications to keep customers updated
  • Ability to set rules and return windows, and track progress
  • Key insights into return processes
  • Auto-features to reduce manual tasks and streamline approvals and exchanges
  • Auto-generated labels for convenience
  • One-click refund approval and auto-creation of new orders for exchanges
  • Branded returns portal matching your domain's aesthetics
  • Returns management dashboard for comprehensive control

Cons

Cons

  • Complex setup may be challenging for smaller businesses without technical expertise
  • Ongoing strategy consultation might be costly
  • Dependent on partner network for broader execution capabilities
  • Requires businesses to have an understanding of multiple loyalty dimensions to effectively utilize the platform
  • May not be suitable for brands looking for a simple, straightforward loyalty program
  • Limited to specific carriers like Evri, Collect+, and USPS
  • Reliance on the app’s auto-generated labels might limit customization
  • Customisation options might require additional setup time
  • Users may experience a learning curve with the settings and dashboard
  • Potential dependency on the app's features for managing returns

Launched

Launched

Aug 31, 2017
Dec 17, 2017

Developer

Developer

Apps:

1

Average Rating:

3.7

Reviews:

32

Apps:

1

Average Rating:

4.8

Reviews:

216

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