Compare Webplanex: Rewards Wallet vs Super Rewards & Loyalty

Name: Super Rewards &amp; Loyalty
Brand: Okapya Software Solutions Inc.

Webplanex: Rewards Wallet

Unique way to engage and encourage customers for more purchase

Super Rewards & Loyalty

VIP tiers to reward your customers with points & gift cards

Webplanex: Rewards Wallet

Unique way to engage and encourage customers for more purchase

Super Rewards & Loyalty

VIP tiers to reward your customers with points & gift cards

Rating

118 Reviews

9.2

42 Reviews

9.1

Pricing

Install App More info

Features

Referral program
Rewards redemption
Customer rewards
Email notifications
Wallet balance expiration
Product badges
Cart labels
Thank you customization

Gift card sales
Store credit management
Loyalty programs
Customizable rewards
Rewards referrals
Omnichannel solution
Schedule gift cards
Customer engagement nudges
Corporate bulk gift cards

Screenshots

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Pros

Encourages customer engagement in store
Surges sales figures
Offers a unique and influential way to motivate repeat orders
Provides multiple ways to run cashback campaigns
24/7 expert support available
Supports more than 7 ways for customer rewards programs
Full circle referral rewards program
Rewards redemption system with transaction details
Allows setup of rewards balance expiration and manual adjustment
Customization options for product badges, cart labels, email notifications, and thank you pages
Supports multiple reward types including cash back, coupons, custom rewards, membership perks, POS rewards, and shipping rates
Highly rated by users for ease of use and supportive staff
Effective in boosting sales and improving user engagement

Clear and in-depth implementation process
Helpful and polite customer support, specifically mentioned individuals like Paresh and Uddhav
User-friendly and seamless integration with Shopify POS
Ability to customize rewards launcher, panel, and emails to align with branding
Encouragement of repeat purchases by allowing guest shoppers to earn and redeem points
Advanced features like gift card sales, store credit management, rewards, referrals, refunds, and loyalty programs
Omnichannel solution to reward customers anytime they shop
Ability to send, schedule, and set reminders for gift cards
Bulk gift cards for corporate gifts, employee recognition, and migration purposes

Cons

One user reported receiving unsolicited WhatsApp messages and emails, raising concerns about privacy and data usage
A user experienced a phishing scam after using the app, suspecting it might be linked to the app

Inconsistent performance in tracking and awarding points
Lack of timely customer support responses for some users
Potential need to spend $99 to export customer data if switching to a different points program
Issues with resolving bugs and system errors, which required prolonged communication with developers

Launched

Oct 31, 2017

Jul 11, 2021

Developer

Built by WebPlanex

Apps:

Average Rating:

4.1

Reviews:

692

Built by Okapya Software Solutions Inc.

Apps:

Average Rating:

4.8

Reviews:

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Compare Webplanex: Rewards Wallet vs Super Rewards & Loyalty

Webplanex: Rewards Wallet

Super Rewards & Loyalty

Webplanex: Rewards Wallet