Compare TrueLoyal vs OneLoyalty: Loyalty & Rewards

Name: OneLoyalty: Loyalty &amp; Rewards
Brand: FireGroup

OneLoyalty: Loyalty & Rewards

Drive repeat purchase rate with powerful loyalty & rewards

OneLoyalty: Loyalty & Rewards

Drive repeat purchase rate with powerful loyalty & rewards

Rating

31 Reviews

6.1

103 Reviews

8.2

Pricing

Install App More info

Features

Award points activities
Reward redemption
Tier-based rewards

Referral programs
Earn points activities
Reward options
Custom programs
Membership rewards
Points expiration
Loyalty widget

Screenshots

+ 1 more

+ 8 more

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Pros

Enterprise-grade solution suitable for large brands
SaaS-based platform ensuring easy deployment and management
Combines technology with deep data analytics for insights
Offers ongoing strategy consultation for businesses
Unlocks multiple dimensions of loyalty: transactional, social, advocacy, engagement, behavioral, and emotional
Evolving global partner network enhances program reach
Platform technology innovations keep the program up-to-date
Data-driven intelligence ensures strategic and results-driven programs
Allows awarding points for various customer activities
Enables customers to redeem their earned points
Supports tier-based promotions, benefits, and rewards

Exceptional customer service and support, frequently praised by users
User interface is intuitive and clean, making it easy to navigate
Wide range of features including rewards for purchases and interactions, customizable loyalty widgets, and referral programs
Highly responsive support team, often mentioned by name (eg, Ellie, Rosie, Emily)
Smooth performance with no noticeable bugs or crashes reported
Easy and quick setup process, even for those with minimal technical skills
Free to use while offering comprehensive and customizable features
Encourages valuable customer actions like follow on social media and returning for repeat purchases
Helps drive repeat purchases and customer retention with various rewards such as discounts, free shipping, and gift options

Cons

Complex setup may be challenging for smaller businesses without technical expertise
Ongoing strategy consultation might be costly
Dependent on partner network for broader execution capabilities
Requires businesses to have an understanding of multiple loyalty dimensions to effectively utilize the platform
May not be suitable for brands looking for a simple, straightforward loyalty program

Some users experienced issues with the app loading and widgets not displaying properly
Concerns about reliability and dependence on third-party integrations, especially regarding the potential impact on frontend customer experience
App might not be ideal for long-term use if developers decide to impose a paid plan or discontinue the free version
Lack of built-in features within Shopify, requiring reliance on the app for reward solutions

Launched

Aug 31, 2017

Apr 10, 2024

Developer

Built by Zinrelo

Apps:

Average Rating:

3.7

Reviews:

Built by FireGroup

Apps:

Average Rating:

4.7

Reviews:

3,212

Make Your Choice

Install App More info

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Compare TrueLoyal vs OneLoyalty: Loyalty & Rewards

TrueLoyal

OneLoyalty: Loyalty & Rewards

TrueLoyal

OneLoyalty: Loyalty & Rewards

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Pros

Cons

Cons

Categories

Categories

Launched

Launched

Developer

Developer

Built by Zinrelo

Built by FireGroup

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