Compare ShipMonk | Order Fulfillment vs ShipperHQ: Smart Rates + Rules

Name: ShipperHQ: Smart Rates + Rules
Brand: Shopify

ShipMonk | Order Fulfillment

#1 Ecommerce 3PL - Fulfillment, Shipping & Inventory Mgmt.

ShipperHQ: Smart Rates + Rules

Total control over the rates & options you show at checkout

ShipMonk | Order Fulfillment

#1 Ecommerce 3PL - Fulfillment, Shipping & Inventory Mgmt.

ShipperHQ: Smart Rates + Rules

Total control over the rates & options you show at checkout

Rating

97 Reviews

7.2

66 Reviews

7.9

Pricing

Install App More info

Features

Inventory management
Order management
Shipping management
Warehouse management
Discounted shipping rates
Omnichannel support
3pl platform
Advanced software
Fulfillment centers
Transparent billing
Proactive approach

Real-time carrier rates
Granular rate control
Powerful shipping rules
Accurate delivery dates
Cart-based rate manipulation
Real-time box packing
Automated multi-warehouse rating

Screenshots

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ShipperHQ: Smart Rates + Rules screenshot

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Pros

Provides a simple solution for omnichannel ecommerce businesses of all sizes
In-house, tech-enabled fulfillment centers
Advanced order, inventory, shipping, and warehouse management software
Transparent billing
Leading customer support teams
Discounted carrier shipping rates
Dedicated Happiness Engineers for account support

Provides granular control over shipping rates and options, reducing abandoned carts and increasing sales
Extremely powerful shipping rules allow detailed configurations based on how, when, and where items will be shipped
Helps charge the right price for shipping and provides accurate delivery dates, reducing costs for both merchants and customers
Supports real-time rates from over 50 carriers worldwide, including LTL freight
Displays accurate delivery dates and transit times, taking into account lead times
Enables manipulation of shipping rates and options based on cart or product criteria
Includes real-time box packing based on specific setups
Automates rating from multiple warehouses, essential for merchants who dropship

Cons

Awful customer service experience as reported by users
Expensive service
Slow operational speed
Issues with account closure and unwarranted charges
Problems with inventory readiness for pickup after service termination
Potential legal disputes for recovering money

May be complex to set up due to extensive features and options
Could require a learning curve for users to fully utilize the powerful shipping rules
Potential integration issues with existing systems may need to be resolved
Real-time rates and accurate delivery dates depend on carrier reliability, which can vary
Multi-warehouse automation might require additional configuration and management

Launched

Dec 14, 2017

Sep 05, 2019

Developer

Built by Shopify

Apps:

24150

Average Rating:

2.4

Reviews:

809,785

Built by Shopify

Apps:

24150

Average Rating:

2.4

Reviews:

809,785

Make Your Choice

Install App More info View alternatives

Related blog

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Compare ShipMonk | Order Fulfillment vs ShipperHQ: Smart Rates + Rules

ShipMonk | Order Fulfillment

ShipperHQ: Smart Rates + Rules

ShipMonk | Order Fulfillment