Compare SeedGrow Chat App Widget vs JivoChat: Live Chat & WhatsApp

Name: JivoChat: Live Chat &amp; WhatsApp
Brand: Shopify

SeedGrow Chat App Widget

Integrate WhatsApp chat button into your store & product pages

JivoChat: Live Chat & WhatsApp

Omnichannel Live Chat with WhatsApp and Marketing Solutions

SeedGrow Chat App Widget

Integrate WhatsApp chat button into your store & product pages

JivoChat: Live Chat & WhatsApp

Omnichannel Live Chat with WhatsApp and Marketing Solutions

Overview

What is JivoChat: Live Chat & WhatsApp?

JivoChat is a live chat and messaging app that integrates WhatsApp, Facebook Messenger, and other platforms into a single dashboard. It helps businesses manage customer inquiries efficiently.

Key Strengths:

Multi-channel support (WhatsApp, Messenger, Telegram, etc.)
CRM integration and automation tools
Mobile app for on-the-go support

Rating

125 Reviews

8.8

108 Reviews

7.7

Pricing

Install App More info

Features

Responsive design
Prefilled messages
Integrate whatsapp button
Design floating widget
Customizable display conditions
Gdpr compliance notice
Manage agents availability
Single/multi-agent support
Custom working hours

Whatsapp integration
Integrated crm
Omnichannel chat
Marketing solutions
Inbox management

Screenshots

+ 2 more

JivoChat: Live Chat & WhatsApp screenshot

+ 4 more

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Pros

Instant and easy interaction with business
Quick engagement with visitors helps in closing deals faster
Customizable floating widget with live preview
Custom design for WhatsApp button, display conditions, and GDPR compliance
Option to show/hide agents based on their availability
Responsive design for WhatsApp icon, button, and chat widget
Ability to create and manage single or multiple agents
Customizable agent details including name, title, working hours, and prefilled messages

Omnichannel support integrates various platforms, including WhatsApp, improving customer engagement
User-friendly interface facilitates easy navigation and utilization of features
Real-time live chat feature allows businesses to respond promptly to customer inquiries
Marketing solutions enhance customer interaction and business growth
Integration with other popular business tools and platforms can streamline operations

Cons

Dependent on WhatsApp Business availability and features
Potential privacy concerns related to GDPR compliance handling
Customization might be complex for users without technical knowledge
May require regular updates to stay compatible with Shopify and WhatsApp updates

May require technical knowledge for initial setup, which can be challenging for some users
Reports of occasional performance issues, such as lagging or delayed notifications
Limited customization options might not satisfy all business needs
Potential costs associated with premium features, which can be a barrier for smaller businesses
Dependence on internet connectivity can restrict functionality in areas with poor service

Launched

Nov 17, 2021

Aug 17, 2017

Developer

Built by Shopify

Apps:

18875

Average Rating:

2.4

Reviews:

770,414

Built by Shopify

Apps:

18875

Average Rating:

2.4

Reviews:

770,414

Make Your Choice

Install App More info View alternatives

Compare SeedGrow Chat App Widget vs JivoChat: Live Chat & WhatsApp

SeedGrow Chat App Widget

JivoChat: Live Chat & WhatsApp

SeedGrow Chat App Widget