Compare RT: Post Purchase Survey vs DIN: AI Less Customer Service

Name: Di AI Agent &amp; Chatbot livechat
Brand: Shopify

RT: Post Purchase Survey

Implement a Post-Purchase Survey to Boost Ecommerce Sales.

Di AI Agent & Chatbot livechat

Boost sales with real-time AI insights on visitor purchase barriers.

RT: Post Purchase Survey

Implement a Post-Purchase Survey to Boost Ecommerce Sales.

Di AI Agent & Chatbot livechat

Boost sales with real-time AI insights on visitor purchase barriers.

Rating

78 Reviews

7.4

103 Reviews

9.1

Pricing

Install App More info

Features

Customisable survey questions
Survey revenue analysis
Works with all themes
Pop-up types: quizzes, surveys
Managing pop-ups: a/b testing

Conversion optimization
Multilanguage support
Real-time insights
Ai-driven surveys
Smart polling widget
Impact ranking

Screenshots

+ 3 more

Di AI Agent & Chatbot livechat screenshot

+ 3 more

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Pros

Customizable survey questions allow tailored feedback
Survey revenue analysis helps link customer feedback to sales
Works with all themes ensuring compatibility with various ecommerce sites
Pop-up types include quizzes and surveys, offering versatility
A/B testing for managing pop-ups enhances optimization
Helps understand your customers' experience for better product creation

Provides real-time insights into visitor purchase barriers.
Boosts conversion rates by addressing visitors' doubts and objections.
Integrates AI to interpret survey responses, acting like a smart salesperson.
Easy to integrate and intuitive, leading to improved customer engagement.
Reduces the need for repetitive customer service inquiries, saving costs.
Customizable, with multilanguage support allowing for quick deployment.
Positive user reviews highlighting significant improvement in conversion rates.

Cons

Potential for survey fatigue among customers due to frequent pop-ups
Additional setup required to customize surveys for specific needs
May not integrate seamlessly with all third-party ecommerce tools
Survey results are reliant on customer willingness to participate

High reliance on accurate AI interpretations, which may not be perfect.
Limited user reviews, all are highly positive, which may lack diverse feedback.

Launched

Mar 02, 2021

May 07, 2025

Developer

Built by Shopify

Apps:

19375

Average Rating:

2.4

Reviews:

796,756

Built by Shopify

Apps:

19375

Average Rating:

2.4

Reviews:

796,756

Make Your Choice

Install App More info View alternatives

Compare RT: Post Purchase Survey vs DIN: AI Less Customer Service

RT: Post Purchase Survey

Di AI Agent & Chatbot livechat

RT: Post Purchase Survey