Compare Reviewbit Reviews via WhatsApp vs TextYess

Name: TextYess
Brand: Shopify

Reviewbit Reviews via WhatsApp

Collect & display product reviews via WhatsApp

TextYess

Automate customer support on WhatsApp with AI.

Reviewbit Reviews via WhatsApp

Collect & display product reviews via WhatsApp

TextYess

Automate customer support on WhatsApp with AI.

Rating

52 Reviews

1.9

47 Reviews

7.9

Pricing

Install App More info

Features

Photo/video reviews
Social proof
Star ratings
Whatsapp reviews
Text reviews

Automated responses
Order processing
Ai-driven chat

Screenshots

Reviewbit Reviews via WhatsApp screenshot

+ 4 more

+ 2 more

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Pros

Efficient way to collect reviews through a widely used platform like WhatsApp
User-friendly interface which makes it easy for customers to leave reviews
Integrates seamlessly with eCommerce platforms to display collected reviews
Quick setup with minimal technical knowledge required
Automates the process of review collection, saving time and effort for business owners

24/7 real-time responses to customer inquiries
Automates order status updates, product suggestions, and provides checkout links
Trained on the entire product catalog and FAQs, enhancing the specificity and accuracy of responses
Proactively engages with customers during key moments such as abandoned checkouts and post-purchase follow-ups
Enables targeted WhatsApp marketing campaigns with a single click
Supports all languages, broadening customer reach
Quick setup process (up and running within 5 minutes) without needing technical skills

Cons

Limited customization options for review request messages
Not all customers may be comfortable using WhatsApp for leaving reviews
Requires customers to have WhatsApp installed, potentially excluding non-users
Potential privacy concerns with sharing contact information over WhatsApp
May require ongoing monitoring and engagement to ensure reviews are genuine

Dependence on AI may lead to occasional inaccuracies in responses
Limited customization options for businesses with unique requirements
Potential language translation issues for complex queries
Privacy concerns regarding customer data and information being handled by AI

Launched

Jul 18, 2020

Sep 13, 2023

Developer

Built by Shopify

Apps:

18207

Average Rating:

2.5

Reviews:

744,644

Built by Shopify

Apps:

18207

Average Rating:

2.5

Reviews:

744,644

Make Your Choice

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Compare Reviewbit Reviews via WhatsApp vs TextYess

Reviewbit Reviews via WhatsApp

TextYess

Reviewbit Reviews via WhatsApp