Compare Pushdaddy WhatsApp, Live Chat vs Avada WhatsApp Chat, FAQ Page

Name: Avada WhatsApp Chat, FAQ Page
Brand: Shopify

Pushdaddy WhatsApp, Live Chat

Switch between WhatsApp Chat, Live Chat or Facebook messenger

Avada WhatsApp Chat, FAQ Page

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

Pushdaddy WhatsApp, Live Chat

Switch between WhatsApp Chat, Live Chat or Facebook messenger

Avada WhatsApp Chat, FAQ Page

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

Rating

1,162 Reviews

1.9

1,354 Reviews

8.2

Pricing

Install App More info

More info

Features

Push notifications
Marketing automation
Multi-platform integration
Review collection
Chatbot automation
Real-time chat
Automated recovery
Faq addition
Order tracking updates
Instant installation

Whatsapp integration
24/7 automation
Instant order tracking
Faq management
Live chat support
Personalized contact
Faq popup
Tailored assistance

Screenshots

Pushdaddy WhatsApp, Live Chat screenshot

+ 2 more

Avada WhatsApp Chat, FAQ Page screenshot

+ 4 more

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Pros

Switch between WhatsApp chat and Live Chat instantly
Automation features for chat, such as abandoned cart recovery, order confirmation, and email marketing
Supports multiple communication platforms including WhatsApp, Facebook Messenger, and Instagram
Push Notification for marketing activities
Multiple operator support
FAQ and automated answers for customer queries
Easy installation process

Offers 24/7 automation with WhatsApp support, improving user experience and responsiveness
Boosts conversion rates and minimizes cart abandonment by providing instant assistance
Enhances customer trust and reduces support time with personalized Contact Us options via WhatsApp
Provides instant order tracking functionality for quick query resolution
Allows tailored assistance for urgent matters, leading to enhanced satisfaction and increased sales
Features stunning themes for FAQs popup and Help Center to improve visual appeal
Enables easy management of FAQs by showing questions and category numbers
Allows e-businesses to create extensive queries and FAQ categories
Multiple Contact Us methods available for 24/7 Live Chat support, including WhatsApp, phone call, and Messenger

Cons

Issues with SMS and email functionality for abandoned cart recovery
Complaints about credit reducing without any SMS being sent
Requires a paid subscription; free usage is restricted
Subscription cancellation process appears to be difficult and poorly supported
Poor customer service; users have reported unanswered emails and unresolved issues

Dependence on WhatsApp for primary communication may limit accessibility for users who prefer other platforms
Potential complexity in integrating and managing various contact methods
The app might require ongoing monitoring to ensure automation handles all queries accurately

Launched

Jan 12, 2020

Jun 09, 2022

Developer

Built by Pushdaddy

Apps:

Average Rating:

3.7

Reviews:

1,362

Built by Shopify

Apps:

1381

Average Rating:

Reviews:

41,836

Make Your Choice

Install App More info View alternatives

More info View alternatives

Compare Pushdaddy WhatsApp, Live Chat vs Avada WhatsApp Chat, FAQ Page

Pushdaddy WhatsApp, Live Chat

Avada WhatsApp Chat, FAQ Page

Pushdaddy WhatsApp, Live Chat