Compare Pushdaddy WA Chat ,Cloud API vs Musbu

Name: Musbu - Social Chat Button
Brand: Shopify

Pushdaddy WA Chat ,Cloud API

Switch between WhatsApp Chat, Live Chat or Facebook messenger

Musbu - Social Chat Button

Enhance Support With WhatsApp Chat Button & Live Chat!

Pushdaddy WA Chat ,Cloud API

Switch between WhatsApp Chat, Live Chat or Facebook messenger

Musbu - Social Chat Button

Enhance Support With WhatsApp Chat Button & Live Chat!

Rating

1,075 Reviews

6.9

267 Reviews

9.1

Pricing

More info

Features

Push notifications
Marketing automation
Multi-platform integration
Review collection
Chatbot automation
Real-time chat
Automated recovery
Faq addition
Order tracking updates
Instant installation

Customizable chat button
Responsive chat widget
Prefilled messages

Screenshots

+ 2 more

+ 2 more

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Pros

Switch between WhatsApp chat and Live Chat instantly
Automation features for chat, such as abandoned cart recovery, order confirmation, and email marketing
Supports multiple communication platforms including WhatsApp, Facebook Messenger, and Instagram
Push Notification for marketing activities
Multiple operator support
FAQ and automated answers for customer queries
Easy installation process

Improves customer relationships by providing a direct line of communication
Increases customer satisfaction and loyalty
Potentially increases sales
Responsive WhatsApp icon, button, and chat widget for convenient customer contact
Customizable look and feel to match the store’s branding
Easy to install and configure with no coding required
Responsive chat widget that works seamlessly on all devices
Ability to set custom prefilled messages for customers
Positive user feedback highlighting the app's utility and ease of use
Free to use for Shopify users

Cons

Issues with SMS and email functionality for abandoned cart recovery
Complaints about credit reducing without any SMS being sent
Requires a paid subscription; free usage is restricted
Subscription cancellation process appears to be difficult and poorly supported
Poor customer service; users have reported unanswered emails and unresolved issues

Launched

Jan 12, 2020

May 02, 2023

Developer

Built by Shopify

Apps:

18875

Average Rating:

2.4

Reviews:

770,413

Built by Shopify

Apps:

18875

Average Rating:

2.4

Reviews:

770,413

Make Your Choice

More info View alternatives

Compare Pushdaddy WA Chat ,Cloud API vs Musbu - Social Chat Button

Pushdaddy WA Chat ,Cloud API

Musbu - Social Chat Button

Pushdaddy WA Chat ,Cloud API