Compare Narvar Return and Exchange vs ZigZag Returns & Exchanges

Name: ZigZag Returns &amp; Exchanges
Brand: ZigZag Global Ltd

Narvar Return and Exchange

Save sales & convert refund requests into exchanges.

ZigZag Returns & Exchanges

Manage and automate returns, refunds, exchanges and get labels

Narvar Return and Exchange

Save sales & convert refund requests into exchanges.

ZigZag Returns & Exchanges

Manage and automate returns, refunds, exchanges and get labels

Rating

21 Reviews

9.1

218 Reviews

7.9

Pricing

Install App More info

Features

Store credit
Reverse logistics
Customizable experiences
Save sales
Retain revenue
Adaptable exchanges
Convenient returns
Integrate tools
Returns intelligence
Smart decisions

Branded returns portal
One-click refunds
Custom notifications
Auto-generated labels
Upload own labels
Auto-create new orders
Management dashboard
Set return rules
Track return progress
Key insights

Screenshots

+ 1 more

+ 2 more

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Pros

Helps save sales and retain revenue by converting refunds into exchanges
Highly customizable return and exchange experiences to fit different merchant needs
Provides a wide range of exchange options and store credit solutions
Improves customer experience with industry-leading and convenient return options
Enables faster return processes with the help of reverse logistics
Seamlessly integrates with other tools used by businesses on Shopify
Offers intelligence on returns to help manage complexity and make informed decisions
Designed specifically for Shopify merchants, ensuring better compatibility and performance

Competitive Evri, Collect+ and USPS labels or option to upload your own
Customers can request returns, refunds, or exchanges via a branded portal
Customisable communications to keep customers updated
Ability to set rules and return windows, and track progress
Key insights into return processes
Auto-features to reduce manual tasks and streamline approvals and exchanges
Auto-generated labels for convenience
One-click refund approval and auto-creation of new orders for exchanges
Branded returns portal matching your domain's aesthetics
Returns management dashboard for comprehensive control

Cons

Primary focus on Shopify merchants may limit usefulness for those on other platforms
Highly customizable features might come with a learning curve for new users
Potential integration issues with some third-party tools if not fully compatible
Dependency on Shopify could be a drawback for businesses planning to switch platforms in the future

Limited to specific carriers like Evri, Collect+, and USPS
Reliance on the app’s auto-generated labels might limit customization
Customisation options might require additional setup time
Users may experience a learning curve with the settings and dashboard
Potential dependency on the app's features for managing returns

Launched

Aug 30, 2021

Dec 17, 2017

Developer

Built by Narvar

Apps:

Average Rating:

3.7

Reviews:

Built by ZigZag Global Ltd

Apps:

Average Rating:

4.8

Reviews:

218

Make Your Choice

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Compare Narvar Return and Exchange vs ZigZag Returns & Exchanges

Narvar Return and Exchange

ZigZag Returns & Exchanges

Narvar Return and Exchange