Compare Musbu - Social Chat Button vs JivoChat: Live Chat & WhatsApp

Name: JivoChat: Live Chat &amp; WhatsApp
Brand: Shopify

Musbu - Social Chat Button

Enhance Support With WhatsApp Chat Button & Live Chat!

JivoChat: Live Chat & WhatsApp

Omnichannel Live Chat with WhatsApp and Marketing Solutions

Musbu - Social Chat Button

Enhance Support With WhatsApp Chat Button & Live Chat!

JivoChat: Live Chat & WhatsApp

Omnichannel Live Chat with WhatsApp and Marketing Solutions

Overview

What is JivoChat: Live Chat & WhatsApp?

JivoChat is a live chat and messaging app that integrates WhatsApp, Facebook Messenger, and other platforms into a single dashboard. It helps businesses manage customer inquiries efficiently.

Key Strengths:

Multi-channel support (WhatsApp, Messenger, Telegram, etc.)
CRM integration and automation tools
Mobile app for on-the-go support

Rating

267 Reviews

9.1

108 Reviews

7.7

Pricing

More info

Install App More info

Features

Customizable chat button
Responsive chat widget
Prefilled messages

Whatsapp integration
Integrated crm
Omnichannel chat
Marketing solutions
Inbox management

Screenshots

+ 2 more

JivoChat: Live Chat & WhatsApp screenshot

+ 4 more

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Pros

Improves customer relationships by providing a direct line of communication
Increases customer satisfaction and loyalty
Potentially increases sales
Responsive WhatsApp icon, button, and chat widget for convenient customer contact
Customizable look and feel to match the store’s branding
Easy to install and configure with no coding required
Responsive chat widget that works seamlessly on all devices
Ability to set custom prefilled messages for customers
Positive user feedback highlighting the app's utility and ease of use
Free to use for Shopify users

Omnichannel support integrates various platforms, including WhatsApp, improving customer engagement
User-friendly interface facilitates easy navigation and utilization of features
Real-time live chat feature allows businesses to respond promptly to customer inquiries
Marketing solutions enhance customer interaction and business growth
Integration with other popular business tools and platforms can streamline operations

Cons

May require technical knowledge for initial setup, which can be challenging for some users
Reports of occasional performance issues, such as lagging or delayed notifications
Limited customization options might not satisfy all business needs
Potential costs associated with premium features, which can be a barrier for smaller businesses
Dependence on internet connectivity can restrict functionality in areas with poor service

Launched

May 02, 2023

Aug 17, 2017

Developer

Built by Shopify

Apps:

18207

Average Rating:

2.5

Reviews:

744,647

Built by Shopify

Apps:

18207

Average Rating:

2.5

Reviews:

744,647

Make Your Choice

More info View alternatives

Install App More info View alternatives

Compare Musbu - Social Chat Button vs JivoChat: Live Chat & WhatsApp

Musbu - Social Chat Button

JivoChat: Live Chat & WhatsApp

Musbu - Social Chat Button