Compare Marketing+Support on WhatsApp vs WhatsApp Chat & Abandoned Cart

Name: WhatsApp Chat &amp; Abandoned Cart
Brand: BiteSpeed

Marketing+Support on WhatsApp

Send abandoned cart notifications & campaigns over WhatsApp

WhatsApp Chat & Abandoned Cart

#1 Whatsapp Business API- Abandoned Cart, Broadcast & Helpdesk

Marketing+Support on WhatsApp

Send abandoned cart notifications & campaigns over WhatsApp

WhatsApp Chat & Abandoned Cart

#1 Whatsapp Business API- Abandoned Cart, Broadcast & Helpdesk

Overview

What is WhatsApp Chat & Abandoned Cart?

WhatsApp Chat & Abandoned Cart is a Shopify app that leverages WhatsApp messaging to engage customers who abandon their carts. It automates reminders and offers personalized incentives to encourage completion of purchases.

Key Strengths:

Direct WhatsApp integration for real-time engagement
Customizable automated reminders
Supports discounts and urgency triggers

Rating

1,075 Reviews

1.9

166 Reviews

Pricing

Install App More info

Features

Automated messages
Abandoned cart notifications
Custom templates
Shared team inbox
Chat widget
Whatsapp campaigns
Share widget

Abandoned cart recovery
Product recommendations
Helpdesk inbox
Spin the wheel
Exit popups
Broadcast campaigns
Upselling/cross-selling
Customer data collection
Whatsapp shop
Automated query support
Cash-on-delivery conversion

Screenshots

+ 1 more

WhatsApp Chat & Abandoned Cart screenshot

+ 3 more

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Pros

Provides chat widget & share widget for enhanced customer interaction
Enables sending abandoned cart reminders & order updates via WhatsApp
Automated WhatsApp messages can be used for upselling, feedback, and COD confirmation
Paid plans offer access to WhatsApp business API for more professional communication
Allows marketing campaigns and custom templates for tailored customer outreach
Supports sending WhatsApp messages at scale for broader reach
Shared team inbox feature helps manage all customer chats on WhatsApp business API
Useful for both automated and manual abandoned cart recovery
Capabilities to send order confirmation, order tracking, and COD notifications through WhatsApp

Boosts sales through abandoned cart recovery
Increases WhatsApp subscribers
Effective upselling/cross-selling
Helps convert cash on delivery to prepaid orders
Allows for running chatbot campaigns to collect customer data, recommend products, and create a WhatsApp shop
Omnichannel support inbox to engage customers and automate 70% of queries
Easy-to-use dashboard with a lot of segmentations available
Prompt and reliable technical support
Comprehensive management tools for WhatsApp campaigns
Direct connectivity with Shopify provides easy access to customer base and products
Significant increase in sales with a high return on investment
Supports building WhatsApp subscribers via 'Spin The Wheel' & 'Exit Popups'
Supports collection of product reviews on WhatsApp and uploading to various review platforms
Can drive 15X RoI through abandoned cart recovery campaigns

Cons

Requires paid plans to access certain advanced features like WhatsApp business API
May incur additional costs for extensive use due to reliance on WhatsApp
Managing a high volume of messages could be challenging without proper team coordination

Launched

Apr 23, 2019

Oct 06, 2019

Developer

Built by Shopify

Apps:

1330

Average Rating:

3.1

Reviews:

41,947

Built by BiteSpeed

Apps:

Average Rating:

4.9

Reviews:

166

Make Your Choice

Install App More info View alternatives

Compare Marketing+Support on WhatsApp vs WhatsApp Chat & Abandoned Cart

Marketing+Support on WhatsApp

WhatsApp Chat & Abandoned Cart

Marketing+Support on WhatsApp