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Marketing+Support on WhatsApp

Send abandoned cart notifications & campaigns over WhatsApp

Reviewbit Reviews via WhatsApp

Collect & display product reviews via WhatsApp

Marketing+Support on WhatsApp

Send abandoned cart notifications & campaigns over WhatsApp

Reviewbit Reviews via WhatsApp

Collect & display product reviews via WhatsApp

Overview

Overview

What is Reviewbit Reviews via WhatsApp?

ReviewBit is a WhatsApp-based review management tool that helps businesses collect and showcase customer reviews directly via WhatsApp. It simplifies feedback collection and improves customer engagement.

Key Strengths:

  • Seamless WhatsApp integration for easy review collection
  • Automated review requests and reminders
  • Customizable review display options

Rating

Rating

363 Reviews
5.4
53 Reviews
2.5

Pricing

Pricing

  • $15-$40 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • $10-$15 / Month
  • Free Plan Available

Features

Features

  • Automated messages
  • Abandoned cart notifications
  • Custom templates
  • Shared team inbox
  • Chat widget
  • Whatsapp campaigns
  • Share widget
  • Photo/video reviews
  • Social proof
  • Star ratings
  • Whatsapp reviews
  • Text reviews

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Pros

Pros

  • Provides chat widget & share widget for enhanced customer interaction
  • Enables sending abandoned cart reminders & order updates via WhatsApp
  • Automated WhatsApp messages can be used for upselling, feedback, and COD confirmation
  • Paid plans offer access to WhatsApp business API for more professional communication
  • Allows marketing campaigns and custom templates for tailored customer outreach
  • Supports sending WhatsApp messages at scale for broader reach
  • Shared team inbox feature helps manage all customer chats on WhatsApp business API
  • Useful for both automated and manual abandoned cart recovery
  • Capabilities to send order confirmation, order tracking, and COD notifications through WhatsApp
  • Efficient way to collect reviews through a widely used platform like WhatsApp
  • User-friendly interface which makes it easy for customers to leave reviews
  • Integrates seamlessly with eCommerce platforms to display collected reviews
  • Quick setup with minimal technical knowledge required
  • Automates the process of review collection, saving time and effort for business owners

Cons

Cons

  • Requires paid plans to access certain advanced features like WhatsApp business API
  • May incur additional costs for extensive use due to reliance on WhatsApp
  • Managing a high volume of messages could be challenging without proper team coordination
  • Limited customization options for review request messages
  • Not all customers may be comfortable using WhatsApp for leaving reviews
  • Requires customers to have WhatsApp installed, potentially excluding non-users
  • Potential privacy concerns with sharing contact information over WhatsApp
  • May require ongoing monitoring and engagement to ensure reviews are genuine

Launched

Launched

Apr 23, 2019
Jul 18, 2020

Developer

Developer

Apps:

1

Average Rating:

3.3

Reviews:

363

Apps:

14093

Average Rating:

2.2

Reviews:

521,748

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