Compare Marketing+Support on WhatsApp vs QuickReply

Name: QuickReply
Brand: Shopify

Marketing+Support on WhatsApp

Send abandoned cart notifications & campaigns over WhatsApp

QuickReply

Sales campaigns, abandoned carts, multi-agent inbox, and more

Marketing+Support on WhatsApp

Send abandoned cart notifications & campaigns over WhatsApp

QuickReply

Sales campaigns, abandoned carts, multi-agent inbox, and more

Rating

358 Reviews

1.9

220 Reviews

9.1

Pricing

Install App More info

Features

Automated messages
Abandoned cart notifications
Custom templates
Shared team inbox
Chat widget
Whatsapp campaigns
Share widget

Abandoned cart recovery
Status notifications
Order confirmation
Whatsapp campaigns
Cod to prepaid
24/7 customer support

Screenshots

+ 1 more

+ 2 more

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Pros

Provides chat widget & share widget for enhanced customer interaction
Enables sending abandoned cart reminders & order updates via WhatsApp
Automated WhatsApp messages can be used for upselling, feedback, and COD confirmation
Paid plans offer access to WhatsApp business API for more professional communication
Allows marketing campaigns and custom templates for tailored customer outreach
Supports sending WhatsApp messages at scale for broader reach
Shared team inbox feature helps manage all customer chats on WhatsApp business API
Useful for both automated and manual abandoned cart recovery
Capabilities to send order confirmation, order tracking, and COD notifications through WhatsApp

Easy to run multiple WhatsApp campaigns through a single dashboard
Powerful automations and chatbots for effective customer engagement
Wide range of features including broadcast messages, abandoned cart recovery, order confirmations, and status notifications
Ability to convert COD to prepaid orders, reducing NDRs and frauds
24/7 customer support available through WhatsApp chatbots
Personalized engagement with customers, enhancing marketing strategies
Efficient customer support and onboarding process, praised heavily in user reviews
User-friendly and intuitive interface, as highlighted in the feedback
Positive feedback on customer support staff and quick response from the support team
Enhanced tracking and analytics features which improve campaign monitoring

Cons

Requires paid plans to access certain advanced features like WhatsApp business API
May incur additional costs for extensive use due to reliance on WhatsApp
Managing a high volume of messages could be challenging without proper team coordination

Launched

Apr 23, 2019

Mar 15, 2021

Developer

Built by Shopify

Apps:

18653

Average Rating:

2.4

Reviews:

765,431

Built by Shopify

Apps:

18653

Average Rating:

2.4

Reviews:

765,431

Make Your Choice

Install App More info View alternatives

Compare Marketing+Support on WhatsApp vs QuickReply

Marketing+Support on WhatsApp

QuickReply

Marketing+Support on WhatsApp