Compare Marketing+Support on WhatsApp vs Kanal: WhatsApp Marketing+Chat

Name: Kanal: WhatsApp Marketing+Chat
Brand: KANAL SAS

Marketing+Support on WhatsApp

Send abandoned cart notifications & campaigns over WhatsApp

Kanal: WhatsApp Marketing+Chat

Interagissez en moins de 5 min avec vos clients sur WhatsApp

Marketing+Support on WhatsApp

Send abandoned cart notifications & campaigns over WhatsApp

Kanal: WhatsApp Marketing+Chat

Interagissez en moins de 5 min avec vos clients sur WhatsApp

Rating

1,075 Reviews

6.1

36 Reviews

9.2

Pricing

Install App More info

Features

Automated messages
Abandoned cart notifications
Custom templates
Shared team inbox
Chat widget
Whatsapp campaigns
Share widget

Automated responses
Performance analytics
High open rates
Centralized communications
Powerful marketing campaigns

Screenshots

+ 1 more

Kanal: WhatsApp Marketing+Chat screenshot

+ 2 more

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Pros

Provides chat widget & share widget for enhanced customer interaction
Enables sending abandoned cart reminders & order updates via WhatsApp
Automated WhatsApp messages can be used for upselling, feedback, and COD confirmation
Paid plans offer access to WhatsApp business API for more professional communication
Allows marketing campaigns and custom templates for tailored customer outreach
Supports sending WhatsApp messages at scale for broader reach
Shared team inbox feature helps manage all customer chats on WhatsApp business API
Useful for both automated and manual abandoned cart recovery
Capabilities to send order confirmation, order tracking, and COD notifications through WhatsApp

Facilitates quick interaction with clients on WhatsApp, reportedly in less than 5 minutes
Enhances message open rates to over 90% and response rates to over 30%
Centralizes all WhatsApp communications, providing a streamlined experience
Allows automation of responses around the clock, ensuring constant engagement
Enables launching powerful marketing campaigns directly through WhatsApp
Offers detailed performance analytics for thorough insight into marketing effectiveness

Cons

Requires paid plans to access certain advanced features like WhatsApp business API
May incur additional costs for extensive use due to reliance on WhatsApp
Managing a high volume of messages could be challenging without proper team coordination

Requires businesses to adhere to WhatsApp's policies and terms, which may limit some functionalities
Potential over-reliance on automation could lead to less personalized customer interactions
Effectiveness may vary depending on the target audience’s use and acceptance of WhatsApp as a communication channel
Businesses might need additional training or support to effectively utilize all features offered by the app

Launched

Apr 23, 2019

Sep 23, 2024

Developer

Built by Shopify

Apps:

1603

Average Rating:

2.7

Reviews:

45,539

Built by KANAL SAS

Apps:

Average Rating:

Reviews:

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Compare Marketing+Support on WhatsApp vs Kanal: WhatsApp Marketing+Chat

Marketing+Support on WhatsApp

Kanal: WhatsApp Marketing+Chat

Marketing+Support on WhatsApp