Compare Mailchimp Email SMS Marketing vs Attentive: AI‑led Email &SMS

Name: Attentive: AI‑led Email &amp;SMS
Brand: Attentive

Mailchimp Email SMS Marketing

Drive traffic and sales with email, SMS, and automation

Attentive: AI‑led Email &SMS

SMS marketing built to help e-commerce brands increase revenue

Mailchimp Email SMS Marketing

Drive traffic and sales with email, SMS, and automation

Attentive: AI‑led Email &SMS

SMS marketing built to help e-commerce brands increase revenue

Rating

729 Reviews

9.1

58 Reviews

6.6

Pricing

Install App More info

Features

A/b testing
Email automation
Landing pages
Custom templates
Campaign types
Data insights
Pop-up forms
Segmentation targeting
Content studio
Ai improvements

Customer support
Order updates
Prewritten templates
Two-tap technology
Two-way messages
Text-to-buy
Playbook guidance
Sms segmentation
Personalized conversations

Screenshots

+ 2 more

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Pros

Precision-targeted emails.
Expert insights and powerful marketing CRM.
Integration with Shopify online store and POS.
Launch email automations (e.g., abandoned cart, welcome emails).
Access to creative assets in Content Studio for reuse.
AI-powered improvements with Content Optimizer.
Insights powered by data from millions of campaigns.
Pre-built pop-up forms and landing pages.
Extensive email marketing features (e.g., newsletters, SMS campaigns, promotions).

Refine your SMS strategy as you scale with playbooks, expert advice, and guidance from an industry-leading team
Prewritten campaign templates save time
Quickly grow text and email subscriber lists with patented two-tap technology
Send personalized two-way messages across customer lifecycle
Supports multiple use cases such as limited-time offers, new products, order updates, customer support, and Text-to-Buy via Shop Pay
Helps set, track, and deliver program KPIs
Utilizes rich identity data points for segmentation and personalization
Drives high click-through rates with personalized messages
Ensures compliance with in-house TCPA experts and templates

Cons

Cleverly hidden prices and overcharges reported by users.
Issues with disabling and deactivating features.
Difficulty in resolving integration problems with Shopify.
Random issues with double opt-ins overriding Shopify subscriptions.
Poor live chat support with template answers.
Faulty domain validation code.
High fees related to bot activities.
Manual efforts required due to synchronization problems.
Persistent code residues on websites post-uninstallation.
Comparatively less user-friendly than other email marketing apps.

Promises of white glove service and dedicated team member support are not always fulfilled
Customer support can be unreliable with reports of lack of follow-up and training
Issues with initial on-boarding and support once signed up

Launched

Nov 27, 2018

Jul 01, 2020

Developer

Built by Shopify

Apps:

9956

Average Rating:

2.2

Reviews:

521,741

Built by Attentive

Apps:

Average Rating:

Reviews:

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Compare Mailchimp Email SMS Marketing vs Attentive: AI‑led Email &SMS

Mailchimp Email SMS Marketing

Attentive: AI‑led Email &SMS

Mailchimp Email SMS Marketing