Live Chat vs Wix AI Chat: Best Alternative for Sites

Compare Live Chat Alternative vs Wix AI Site Chat: key features, ease of use, and support. Find the best chat app for your site now!

If you're seeking to enhance your website's customer engagement with chat functionality, you might be considering the options between Live Chat Alternative and Wix AI Site Chat. In this comprehensive comparison, we’ll delve into the features, ease of use, pricing, integrations, and unique benefits of each app, helping you identify which one aligns best with your customer interaction needs. Whether you're a small business owner or part of a larger enterprise, understanding the strengths and capabilities of Live Chat Alternative versus Wix AI Site Chat will enable you to make an informed decision, ultimately boosting your website's user experience and customer satisfaction.

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Live Chat Alternative

Engage site visitors with free global calls and 24/7 messaging.

Wix AI Site-Chat

AI-powered chat assistant for personalized support and product recommendations.

Live Chat Alternative

Engage site visitors with free global calls and 24/7 messaging.

Wix AI Site-Chat

AI-powered chat assistant for personalized support and product recommendations.

Rating

1,014 Reviews

7.7

68 Reviews

Pricing

Add to Site More info

Features

Call recording
Free global calls
24/7 messaging
Configurable business hours

Seamless integration
Product recommendations
Ui customization
Personalized support
Ai-powered chat
Conversation tracking
24/7 live chat

Screenshots

+ 2 more

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Pros

Enables free global calls for site visitors, enhancing customer communication
Allows visitors to reach you via phone or message, increasing accessibility
Includes call recording feature to ensure no details are missed
Boosts service, sales, and conversion rates by engaging directly with customers
Helps build trust and consumer confidence with direct verbal interaction
Maximizes conversion rates by effectively addressing customer hesitations
App can be customized to display based on business hours for efficient operation
Maintains 24/7 messaging support for continuous customer service

AI-powered chat provides personalized support and product recommendations
Helps convert visitors into customers and boosts sales with AI recommendations
Offers 24/7 support to visitors, enhancing customer experience
Allows business owners to join live conversations for human assistance
Seamlessly integrates with any Wix website
Scans the site to learn about the business and improves response accuracy
Includes a test feature to experiment with the chat before going live
Stores past and live conversations in an inbox for easy access
Customization options available for UI design to match brand style
Provides a contact form to improve customer follow-up
Free beta release available for a limited time with a 2-month trial

Cons

Users report difficulty in uninstalling the app from their site
Some reviews mention it forces upgrades, causing user frustration

May generate and present inaccurate or misleading information to visitors
Relies on the scanning of public data, which includes personal information, leading to potential privacy concerns
Wix assumes no liability for inaccurate information generated by the app
Limited trial period with usage capped at 100 conversations monthly
Transition to a free package with further usage limitations post-trial

Launched

Mar 29, 2025

Developer

Built by Live Chat Alternative

Apps:

Average Rating:

4.5

Reviews:

1,014

Built by Wix

Apps:

Average Rating:

2.8

Reviews:

28,125

Make Your Choice

Add to Site More info View alternatives

Live Chat vs Wix AI Chat: Best Alternative for Sites

Live Chat Alternative

Wix AI Site-Chat

Live Chat Alternative