Compare JivoChat: Live Chat & WhatsApp vs FAST ‑ WhatsApp Chat

Name: FAST ‑ WhatsApp Chat
Brand: Zynclabs

JivoChat: Live Chat & WhatsApp

Omnichannel Live Chat with WhatsApp and Marketing Solutions

FAST ‑ WhatsApp Chat

Boost sales with customizable WhatsApp chat integration for your site.

JivoChat: Live Chat & WhatsApp

Omnichannel Live Chat with WhatsApp and Marketing Solutions

FAST ‑ WhatsApp Chat

Boost sales with customizable WhatsApp chat integration for your site.

Rating

108 Reviews

7.7

22 Reviews

9.1

Pricing

Install App More info

Features

Whatsapp integration
Integrated crm
Omnichannel chat
Marketing solutions
Inbox management

Brand-matching styling
Responsive chat widget
Customizable whatsapp integration
Smart pre-filled messages
Custom business hours
Fast load, no code

Screenshots

JivoChat: Live Chat & WhatsApp screenshot

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Pros

Omnichannel support integrates various platforms, including WhatsApp, improving customer engagement
User-friendly interface facilitates easy navigation and utilization of features
Real-time live chat feature allows businesses to respond promptly to customer inquiries
Marketing solutions enhance customer interaction and business growth
Integration with other popular business tools and platforms can streamline operations

Customizable pre-filled smart WhatsApp messages to initiate conversations easily.
Responsive chat button, icon, and widget that integrate seamlessly into websites.
Fully responsive chat widget for a flawless experience on all devices.
Allows setting custom business hours for customer availability.
Enhanced styling options to match your brand perfectly.
Smart pre-filled messages include links to products, streamlining sales.
Fast loading speed with no additional code added to your theme.

Cons

May require technical knowledge for initial setup, which can be challenging for some users
Reports of occasional performance issues, such as lagging or delayed notifications
Limited customization options might not satisfy all business needs
Potential costs associated with premium features, which can be a barrier for smaller businesses
Dependence on internet connectivity can restrict functionality in areas with poor service

Limited functionality if not using WhatsApp for customer interaction.
Dependent on WhatsApp's availability and service reliability.
Requires customers to have WhatsApp installed to initiate conversations.
Over-reliance on a third-party platform for customer communication.
May not be suitable for businesses where WhatsApp is not a popular communication channel.

Launched

Aug 17, 2017

May 15, 2025

Developer

Built by Shopify

Apps:

1689

Average Rating:

2.7

Reviews:

46,973

Built by Zynclabs

Apps:

Average Rating:

3.8

Reviews:

Make Your Choice

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Compare JivoChat: Live Chat & WhatsApp vs FAST ‑ WhatsApp Chat

JivoChat: Live Chat & WhatsApp

FAST ‑ WhatsApp Chat

JivoChat: Live Chat & WhatsApp