Hulk vs Trackr: Top Shopify Order Tracking Apps

Name: Trackr: Order Tracking App
Brand: Shopify

Are you running an e-commerce store on Shopify and seeking the ideal order tracking solution to enhance your customer service experience? In this comprehensive comparison, we’ll delve into the features and functionality of two popular Shopify apps: Hulk Order Status Tracker and Trackr Order Tracking. This guide will explore different aspects like user interface, integration capabilities, pricing, and customer support, helping you determine which app aligns with your business objectives. Whether you’re new to Shopify or looking to optimize your existing setup, this analysis aims to guide you in selecting the most effective order tracking tool to elevate your store’s performance and customer satisfaction.

Hulk Order Status Tracker

Track orders & parcels with order tracking email alerts & EDD.

Trackr: Order Tracking App

Tracker: track my order app with branded order tracking page!

Hulk Order Status Tracker

Track orders & parcels with order tracking email alerts & EDD.

Trackr: Order Tracking App

Tracker: track my order app with branded order tracking page!

Overview

What is Trackr: Order Tracking App?

Trackr is a Shopify order tracking app that provides real-time tracking updates and customizable tracking pages. It focuses on transparency and customer satisfaction by keeping buyers informed about their orders.

Key Strengths:

Real-time order tracking with multiple carrier support
Customizable tracking pages to match your store's branding
Email and SMS notifications for order updates

Rating

34 Reviews

1.9

41 Reviews

5.5

Pricing

Install App More info

Features

Google maps integration
Estimated delivery date
Shipping status alerts
Supports 1,300+ carriers
Mobile-friendly status page
Unlimited order lookup
Personalized email/sms alerts
Seo optimized updates

Product recommendations
Automated notifications
Branded tracking page
Real-time tracking
Estimated delivery dates
Manage returns
2100+ carriers supported
40+ languages supported
Hassle-free exchanges
Personalized order lookup
Hide carrier details

Screenshots

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Pros

Supports over 1,300+ global carriers including USPS, Royal Mail, and YunExpress
Customizable shipping status alerts to set preferred delivery notifications
Google Maps integration provides a visual representation of the shipment journey
Mobile-friendly order status page accessible from anywhere at any time
Unlimited order lookups and synchronization of the last 60 days of orders
Send personalized emails/SMS for shipping status tracking events via Klaviyo
Accurate order tracking status and package updates
Automatically provides an estimated delivery date (EDD) along with order status
SEO optimized auto-translated shipment updates on the tracking page

Provides real-time order tracking from 2100+ carriers
Customizable order tracking page to match brand design
Supports 40+ languages for a global audience
Real-time updates and notifications via email and SMS
Includes product recommendations on the tracking page to drive upsells
Optimizes package tracking and manages returns effectively
24/7 customer support via chat or email
User-friendly for dropshippers with the option to hide carrier details

Cons

Dependence on integration with Klaviyo for personalized emails/SMS might limit flexibility
No mention of direct customer support channels in the description
Requires continuous updates and maintenance to ensure compatibility with all 1,300+ supported carriers
Potential complexity in setting up and customizing notifications for different carriers

Customization and setup might be complicated for non-technical users
Real-time updates might be dependent on carrier information accuracy
Over-reliance on notifications could be overwhelming for some customers
May not fully integrate with all e-commerce platforms seamlessly
Potential international shipping issues not addressed comprehensively
Performance and reliability may vary based on carrier service quality

Launched

Aug 25, 2019

Aug 18, 2015

Developer

Built by Shopify

Apps:

17624

Average Rating:

2.5

Reviews:

719,247

Built by Shopify

Apps:

17624

Average Rating:

2.5

Reviews:

719,247

Make Your Choice

Install App More info

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