Formful vs AWIO: Best Shopify Contact Form Apps

Name: AWIO Improved Contact Form
Brand: Awio

When deciding on the ideal contact form solution for your Shopify store, the comparison between Formful Contact Form Builder and AWIO Improved Contact Form becomes essential. In this comprehensive guide, we will delve into the key features, customization options, ease of use, and integration capabilities of these two Shopify apps. Designed to help both new and seasoned Shopify store owners, this comparison aims to assist you in selecting the most effective contact form app to enhance customer interaction and streamline communication, ultimately driving more meaningful engagements and boosting your store's success.

Formful – Contact Form Builder

AI multillanguage form builder with captcha and upload fields

AWIO Improved Contact Form

Effortlessly add a contact form so customers can contact you

Formful – Contact Form Builder

AI multillanguage form builder with captcha and upload fields

AWIO Improved Contact Form

Effortlessly add a contact form so customers can contact you

Rating

92 Reviews

7.5

64 Reviews

7.7

Pricing

Install App More info

Features

Captcha integration
Data collection
Multilanguage support
Drag and drop
Customer management
Store integration
Upload fields
Ai field generator
Email autoresponder
Submission management
Native styling
Automation support

Promotional banners
Lead capture forms
Social media buttons
No code changes
Floating contact button
Email message delivery
Coupon popups
Contact page creation

Screenshots

Formful – Contact Form Builder screenshot

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Pros

AI multillanguage feature allows forms and emails to be translated into all languages of the shop
Drag & drop builder for code-free form creation
Automation capabilities to connect forms with Shopify customers and third-party apps
Upload field for adding images or files to forms
Native styling, with forms inheriting the style of the OS 20 theme and maintaining fast performance
Seamless integration into e-commerce stores to enhance workflow

Effortlessly adds a contact form to each page, enhancing accessibility for users to contact store owners
Messages from the contact form are directly delivered to store owner's email, ensuring timely communication
Includes additional widget options such as lead capture forms, promotional banners, coupon popups, and social media buttons to boost engagement and interaction
Widgets can be added with one click and require no code changes, making it user-friendly for non-technical users
Creates a separate contact page that can be linked from navigation menus, providing multiple access points for contacting the store

Cons

Support may be inconsistent, with some users experiencing delays in response time
Only supports Online Store 20 themes, limiting usability for stores on older versions

The contact form is limited to a floating button, which may not be integrated seamlessly into a store's existing design
Customization options beyond the predefined widgets may be limited, potentially restricting personalization
Relying solely on email delivery may not offer advanced customer service features like ticket tracking or CRM integration
The app description suggests basic functionality that might not cater to more demanding requirements of complex e-commerce operations

Launched

Jul 26, 2023

May 29, 2013

Developer

Built by Shopify

Apps:

16460

Average Rating:

2.4

Reviews:

529,604

Built by Awio

Apps:

Average Rating:

4.7

Reviews:

Make Your Choice

Install App More info View alternatives

Formful vs AWIO: Best Shopify Contact Form Apps

Formful – Contact Form Builder

AWIO Improved Contact Form

Formful – Contact Form Builder