Compare Fastr: SMS & Email Marketing vs SM: SMS, Popup Email Marketing

Name: SmartrMail Email &amp; SMS
Brand: Shopify

Fastr: SMS & Email Marketing

Send abandoned cart recovery SMS, Emails & Push notifications

SmartrMail Email & SMS

Boost sales with email marketing, SMS, newsletters, and popups

Fastr: SMS & Email Marketing

Send abandoned cart recovery SMS, Emails & Push notifications

SmartrMail Email & SMS

Boost sales with email marketing, SMS, newsletters, and popups

Rating

58 Reviews

7.1

297 Reviews

1.9

Pricing

Install App More info

Features

Simple setup
Multi-channel reminders
Automated sms reminders
Email marketing
Web push notifications
Abandonment protection
Browse abandonment push
Re-engagement tools
Sms bump nudges
Checkout boost
Template-based flows

Sms marketing
Email automation
Welcome emails
Abandoned cart emails
Free migration
Review requests
Ai-powered newsletters
Popup templates
Back-in-stock emails
Thank-you emails
Cross-sell emails
Upsell emails
100+ templates
Pre-built series

Screenshots

+ 1 more

+ 2 more

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Pros

Easy setup and intuitive interface, making it accessible even for non-technical users
Comprehensive multi-channel cart recovery strategy including SMS, email, and push notifications
Highly effective in recovering lost sales, with significant boosts in open and response rates for SMS
Exceptional customer support praised for being prompt, helpful, and personalized (specifically mentioning team members like Patrick and David)
Offers automated SMS cart reminders, reducing manual work and increasing efficiency
Simple to configure and start using with helpful templates and flows
Proactive support, ensuring smooth operation and tackling issues before they arise

Variety of high-converting email automation workflows: welcome, abandoned cart, back-in-stock, browse abandonment, thank you, cross-sell, upsell, restock, review requests
Email experts available to set up automation funnels
Over 100 newsletter and popup templates
Pre-built series for email and SMS marketing
Free migration from major services like MailChimp, Klaviyo, Omnisend, and more
1-to-1 training and easy setup
24/5 chat and phone support
Positive reviews highlight ease of use and excellent customer service
Templates tailored to your website’s color scheme

Cons

Some users reported unauthorized charges and hidden fees, leading to accusations of being scammed
Issues with billing transparency and unexpected fees, which have been blamed on Shopify API problems
Negative reviews highlight non-responsive or inconsistent customer support in resolving billing disputes
Trust issues due to the discrepancies between the app's advertised features and actual billing practices

Some users reported unexpected charges
The app can be considered expensive by some users
Not available in Spanish, though customization is possible for non-English copies

Launched

Aug 12, 2020

Nov 25, 2013

Developer

Built by Shopify

Apps:

19244

Average Rating:

2.5

Reviews:

794,068

Built by Shopify

Apps:

19244

Average Rating:

2.5

Reviews:

794,068

Make Your Choice

Install App More info View alternatives

Compare Fastr: SMS & Email Marketing vs SM: SMS, Popup Email Marketing

Fastr: SMS & Email Marketing

SmartrMail Email & SMS

Fastr: SMS & Email Marketing