Compare Fastr: SMS & Email Marketing vs BayEngage Email Marketing, SMS

Name: BayEngage Email Marketing, SMS
Brand: Shopify

Fastr: SMS & Email Marketing

Send abandoned cart recovery SMS, Emails & Push notifications

BayEngage Email Marketing, SMS

Recover abandoned carts and send personalized email campaigns

Fastr: SMS & Email Marketing

Send abandoned cart recovery SMS, Emails & Push notifications

BayEngage Email Marketing, SMS

Recover abandoned carts and send personalized email campaigns

Rating

55 Reviews

6.9

59 Reviews

9.1

Pricing

Install App More info

Features

Simple setup
Multi-channel reminders
Automated sms reminders
Email marketing
Web push notifications
Abandonment protection
Browse abandonment push
Re-engagement tools
Sms bump nudges
Checkout boost
Template-based flows

Recover abandoned carts
Sms campaigns
Personalized email campaigns
Unlimited phone support

Screenshots

+ 1 more

BayEngage Email Marketing, SMS screenshot

+ 8 more

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Pros

Easy setup and intuitive interface, making it accessible even for non-technical users
Comprehensive multi-channel cart recovery strategy including SMS, email, and push notifications
Highly effective in recovering lost sales, with significant boosts in open and response rates for SMS
Exceptional customer support praised for being prompt, helpful, and personalized (specifically mentioning team members like Patrick and David)
Offers automated SMS cart reminders, reducing manual work and increasing efficiency
Simple to configure and start using with helpful templates and flows
Proactive support, ensuring smooth operation and tackling issues before they arise

Recover abandoned carts
Send personalized email campaigns
User suggests team is attentive and cares about customers
Better results compared to other platforms according to user review
Good customer support based on user experience

Cons

Some users reported unauthorized charges and hidden fees, leading to accusations of being scammed
Issues with billing transparency and unexpected fees, which have been blamed on Shopify API problems
Negative reviews highlight non-responsive or inconsistent customer support in resolving billing disputes
Trust issues due to the discrepancies between the app's advertised features and actual billing practices

Limited reviews and ratings available for comprehensive analysis
Potential learning curve for new users switching from other platforms

Launched

Aug 12, 2020

Jan 04, 2021

Developer

Built by Rapi Apps

Apps:

Average Rating:

4.6

Reviews:

814

Built by Shopify

Apps:

14154

Average Rating:

2.2

Reviews:

522,047

Make Your Choice

Install App More info View alternatives

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Compare Fastr: SMS & Email Marketing vs BayEngage Email Marketing, SMS

Fastr: SMS & Email Marketing

BayEngage Email Marketing, SMS

Fastr: SMS & Email Marketing