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ExchangeIt Returns & Exchange

Boost customer retention with easy returns, refunds & exchange

Narvar Return and Exchange

Save sales & convert refund requests into exchanges.

ExchangeIt Returns & Exchange

Boost customer retention with easy returns, refunds & exchange

Narvar Return and Exchange

Save sales & convert refund requests into exchanges.

Rating

Rating

88 Reviews
5.5
21 Reviews
9.1

Pricing

Pricing

  • $9.99-$19.99 / Month
  • Free Plan Available
  • 5 Days Free Trial
  • Free App
  • Free Plan Available

Features

Features

  • Return management portal
  • Seamless returns processing
  • Efficient exchanges handling
  • Refunds management
  • Inventory restocking
  • Order management optimization
  • Cancellation handling
  • Integrated with shopify
  • Aftership order compatibility
  • Flexible inventory locations
  • Streamlined exchange creation
  • Auto-calculation of refunds
  • Customer detail autocompletion
  • Customizable shipping modifications
  • Store credit
  • Reverse logistics
  • Customizable experiences
  • Save sales
  • Retain revenue
  • Adaptable exchanges
  • Convenient returns
  • Integrate tools
  • Returns intelligence
  • Smart decisions

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Pros

Pros

  • Seamlessly process returns and exchanges from Shopify Admin
  • Works with orders fulfilled by Aftership
  • Efficiently handle cancellation and refund requests
  • Streamline order and inventory management
  • Simplify the return form process
  • Manage returns and refunds directly within Shopify Admin for streamlined operations
  • Flexible inventory restock by choosing products and selecting inventory locations
  • Create exchange orders directly within your orders page, simplifying the fulfillment process
  • Flexible refund options: auto-calculate or customize refunds from returned items
  • Autocomplete customer details and modify shipping as needed for seamless returns
  • Helps save sales and retain revenue by converting refunds into exchanges
  • Highly customizable return and exchange experiences to fit different merchant needs
  • Provides a wide range of exchange options and store credit solutions
  • Improves customer experience with industry-leading and convenient return options
  • Enables faster return processes with the help of reverse logistics
  • Seamlessly integrates with other tools used by businesses on Shopify
  • Offers intelligence on returns to help manage complexity and make informed decisions
  • Designed specifically for Shopify merchants, ensuring better compatibility and performance

Cons

Cons

  • Limited to Shopify Admin, may not be suitable for non-Shopify platforms
  • Dependent on Aftership for order fulfillment, which may not be preferable for all users
  • Potential learning curve for new users in integrating and utilizing all features efficiently
  • Customer support response times can vary
  • Primary focus on Shopify merchants may limit usefulness for those on other platforms
  • Highly customizable features might come with a learning curve for new users
  • Potential integration issues with some third-party tools if not fully compatible
  • Dependency on Shopify could be a drawback for businesses planning to switch platforms in the future

Launched

Launched

Sep 27, 2015
Aug 30, 2021

Developer

Developer

Apps:

3

Average Rating:

4.9

Reviews:

108

Apps:

1

Average Rating:

3.7

Reviews:

21

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