Compare Ex Smart Chat Order vs Interakt ‑ Sell on WhatsApp

Name: Interakt ‑ Sell on WhatsApp
Brand: Shopify

Ex Smart Chat Order

Show order on whatsapp on store pages & get more conversions

Interakt ‑ Sell on WhatsApp

Bulk-send products on WhatsApp & turn WhatsApp carts to orders

Ex Smart Chat Order

Show order on whatsapp on store pages & get more conversions

Interakt ‑ Sell on WhatsApp

Bulk-send products on WhatsApp & turn WhatsApp carts to orders

Rating

26 Reviews

8.2

262 Reviews

7.8

Pricing

Install App More info

Features

Order initiation via whatsapp
Icon/button on multiple pages
Multiple business contacts
Secure chat process
Chat widget prompts
Customizable button/icon
Prefilled message options
Agent profile designation
Availability status display
Brand matching customization

Store integration
Bulk-send products
Whatsapp cart conversion

Screenshots

+ 1 more

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Pros

Facilitates easy and quick order initiation directly on WhatsApp, enhancing the purchase process
Multiple WhatsApp business contact numbers can be added, providing flexibility and improving customer support
The chat widget prompts on the homepage promote a quicker conversion process
Personalization options for WhatsApp buttons/icons, including color, text, and style customization to match the brand
Ability to compose prefilled messages for customers, improving communication efficiency
Secure WhatsApp chat process ensures customer information is handled safely
Displays WhatsApp button/icon on multiple key pages (home, product, collection, cart), increasing visibility and potential for customer interaction
Option to add agent profiles with designation and availability status, improving clarity in customer support

Bulk-send products on WhatsApp, increasing the efficiency of product distribution.
Facilitates turning WhatsApp carts into orders, potentially boosting sales.
Integrates well with existing WhatsApp contacts, streamlining communication with customers.

Cons

Potential dependency on WhatsApp for order completion, which could be problematic if WhatsApp services face issues
Customization and integration may require some technical expertise, potentially posing a challenge for non-technical users
May not be suitable for all types of e-commerce businesses, especially those preferring traditional ordering systems
Limited detailed reviews available to ascertain long-term performance and reliability

Requires users to have a good understanding of WhatsApp Business to fully utilize features.
May encounter issues with spam regulations when bulk-sending messages.
Limited to WhatsApp users, excluding potential customers who prefer other platforms.

Launched

Oct 03, 2021

Apr 21, 2022

Developer

Built by Shopify

Apps:

19399

Average Rating:

2.4

Reviews:

797,323

Built by Shopify

Apps:

19399

Average Rating:

2.4

Reviews:

797,323

Make Your Choice

Install App More info

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Compare Ex Smart Chat Order vs Interakt ‑ Sell on WhatsApp

Ex Smart Chat Order

Interakt ‑ Sell on WhatsApp

Ex Smart Chat Order