Compare Elfsight WhatsApp Chat vs Whatsapp Chat

Name: Whatsapp Chat
Brand: PurpleBear

Elfsight WhatsApp Chat

Enhance user engagement with customizable, automated WhatsApp chat integration.

Whatsapp Chat

Effortless customer service with customizable, cross-device WhatsApp chat integration.

Elfsight WhatsApp Chat

Enhance user engagement with customizable, automated WhatsApp chat integration.

Whatsapp Chat

Effortless customer service with customizable, cross-device WhatsApp chat integration.

Rating

77 Reviews

3.6

20 Reviews

8.2

Pricing

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Features

Automated triggers
Customizable integration
Floating or embedded
Welcome message
Visitor targeting
Logo and caption

Customizable chat widget
Instant support
Cross-device compatibility
Multiple contact options
One-click redirection

Screenshots

+ 2 more

+ 3 more

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Pros

Customizable chat options with floating or embedded positions enhance user engagement
Ability to write a personalized welcome message and add a photo for a personalized touch
Automated chat-start triggers can open the chat window and increase engagement
Versatile display settings allow chat to be shown on all or selected web pages
Option to filter out pages for chat display to target specific audiences
Includes features to add a company logo and caption text for branding purposes
Positive user feedback highlights the supportive and responsive customer service

Multiple contact options allow users to connect with the right team member or department for faster responses.
Customizable chat widget enables personalization of colors, welcome messages, and icons to align with the brand.
Cross-device compatibility ensures that users can respond to messages from any device.
One-click WhatsApp redirection allows visitors to be instantly directed to WhatsApp for seamless communication.
Integration with a trusted platform like WhatsApp enhances customer service and engagement on websites.
Instant and direct support can potentially increase sales and engagement.
Simplified communication and an easy-to-use chat tool enhance user experience.
Retention of chat histories allows for better follow-ups and improved customer service.

Cons

The description does not mention any potential drawbacks such as load time or compatibility issues
Limited information on data privacy and how customer conversations are handled

Dependence on WhatsApp means issues with the platform (like outages) could affect the app's functionality.
Customization options, while available, may not be sufficient for all branding needs.
Potential for overwhelming volume of messages to manage without proper resources or team.
Privacy concerns could arise given that communication is routed through WhatsApp.
Users must have WhatsApp installed, which might exclude potential customers who do not use the platform.

Launched

Apr 25, 2025

Developer

Built by Elfsight

Apps:

Average Rating:

1.9

Reviews:

447

Built by PurpleBear

Apps:

Average Rating:

4.1

Reviews:

317

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Compare Elfsight WhatsApp Chat vs Whatsapp Chat

Elfsight WhatsApp Chat

Whatsapp Chat

Elfsight WhatsApp Chat