ECF vs AWIO: Top Shopify Contact Form Apps Compared

Compare ECF Contact Form Builder vs. AWIO Improved Contact Form for Shopify. Explore features and decide which app suits your store best!

Choosing the right contact form builder is crucial for enhancing user interaction and capturing valuable customer data on your Shopify store. In this comprehensive guide, we compare ECF Contact Form Builder with AWIO Improved Contact Form, two popular Shopify apps, to help you decide which tool best suits your business needs. We will explore key aspects such as ease of use, customization options, pricing, and functionality. Whether you're just starting out or looking to optimize your store's contact forms, this comparison will provide valuable insights to ensure that your choice supports increased engagement and improved customer communication.

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ECF: Contact Form Builder

Easy contact form with file upload, reCAPTCHA, & auto replay.

AWIO Improved Contact Form

Effortlessly add a contact form so customers can contact you

ECF: Contact Form Builder

Easy contact form with file upload, reCAPTCHA, & auto replay.

AWIO Improved Contact Form

Effortlessly add a contact form so customers can contact you

Rating

64 Reviews

9.1

235 Reviews

9.1

Pricing

Install App More info

Features

Mailchimp integration
Google recaptcha
File upload
Klaviyo integration
Conditional fields
Drag & drop fields
Auto responder emails
Email bcc
Sender email setup
Subject customization
Short code/plain html forms

Promotional banners
Lead capture forms
Social media buttons
No code changes
Floating contact button
Email message delivery
Coupon popups
Contact page creation

Screenshots

+ 2 more

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Pros

Easy contact form with drag & drop fields for customization
Allows file upload and supports Google reCAPTCHA for security
Auto response feature with customizable email settings
Ability to send form data to multiple users and set BCC
Integrates with Mailchimp and Klaviyo for email marketing
Support is described as friendly and helpful
Setup is easy and the form blends well with the page theme and branding

Effortlessly adds a contact form to each page, enhancing accessibility for users to contact store owners
Messages from the contact form are directly delivered to store owner's email, ensuring timely communication
Includes additional widget options such as lead capture forms, promotional banners, coupon popups, and social media buttons to boost engagement and interaction
Widgets can be added with one click and require no code changes, making it user-friendly for non-technical users
Creates a separate contact page that can be linked from navigation menus, providing multiple access points for contacting the store

Cons

The contact form is limited to a floating button, which may not be integrated seamlessly into a store's existing design
Customization options beyond the predefined widgets may be limited, potentially restricting personalization
Relying solely on email delivery may not offer advanced customer service features like ticket tracking or CRM integration
The app description suggests basic functionality that might not cater to more demanding requirements of complex e-commerce operations

Launched

Mar 30, 2025

Developer

Built by Cirkle Studio LLC

Apps:

Average Rating:

4.9

Reviews:

1,178

Built by Awio

Apps:

Average Rating:

4.8

Reviews:

238

Make Your Choice

Install App More info View alternatives

ECF vs AWIO: Top Shopify Contact Form Apps Compared

ECF: Contact Form Builder

AWIO Improved Contact Form

ECF: Contact Form Builder