Compare Census: Customer Surveys vs DingAI: Surveys & AI Chat Box

Name: DingAI: Surveys &amp; AI Chat Box
Brand: Shopify

Census: Customer Surveys

Onsite & Post-Purchase Surveys for Attribution, Insight & More

DingAI: Surveys & AI Chat Box

Boost sales with real-time AI insights on visitor purchase barriers.

Census: Customer Surveys

Onsite & Post-Purchase Surveys for Attribution, Insight & More

DingAI: Surveys & AI Chat Box

Boost sales with real-time AI insights on visitor purchase barriers.

Rating

23 Reviews

8.2

80 Reviews

9.1

Pricing

Install App More info

Features

Segmentation options
Rule-based questions
Ai-powered dashboard
Actionable recommendations
Attribution insights
Brand sentiment analysis
User discovery feedback
Submission reports

Conversion optimization
Multilanguage support
Real-time insights
Ai-driven surveys
Smart polling widget
Impact ranking

Screenshots

+ 1 more

DingAI: Surveys & AI Chat Box screenshot

+ 2 more

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Pros

Cost-effective solution compared to other platforms
Easy to set up and use, with quick installation
Provides valuable insights into customer base, marketing efforts, and site issues
AI-powered dashboard with actionable recommendations
Ability to segment questions by various ecommerce variables such as device, shipping address, and product type
Good customer support and responsiveness post-implementation
No performance impact on the store, as officially tested by Shopify

Provides real-time insights into visitor purchase barriers.
Boosts conversion rates by addressing visitors' doubts and objections.
Integrates AI to interpret survey responses, acting like a smart salesperson.
Easy to integrate and intuitive, leading to improved customer engagement.
Reduces the need for repetitive customer service inquiries, saving costs.
Customizable, with multilanguage support allowing for quick deployment.
Positive user reviews highlighting significant improvement in conversion rates.

Cons

Limited user feedback available for comprehensive analysis
Potential learning curve for utilizing AI-powered analytics optimally

High reliance on accurate AI interpretations, which may not be perfect.
Limited user reviews, all are highly positive, which may lack diverse feedback.

Launched

Jul 21, 2021

May 07, 2025

Developer

Built by Shopify

Apps:

18003

Average Rating:

2.5

Reviews:

734,206

Built by Shopify

Apps:

18003

Average Rating:

2.5

Reviews:

734,206

Make Your Choice

Install App More info

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Compare Census: Customer Surveys vs DingAI: Surveys & AI Chat Box

Census: Customer Surveys

DingAI: Surveys & AI Chat Box

Census: Customer Surveys