Compare Attentive: AI‑led Email &SMS vs SmartrMail Email & SMS

Name: SmartrMail Email &amp; SMS
Brand: Shopify

Attentive: AI‑led Email &SMS

SMS marketing built to help e-commerce brands increase revenue

SmartrMail Email & SMS

Boost sales with email marketing, SMS, newsletters, and popups

Attentive: AI‑led Email &SMS

SMS marketing built to help e-commerce brands increase revenue

SmartrMail Email & SMS

Boost sales with email marketing, SMS, newsletters, and popups

Rating

96 Reviews

2.8

294 Reviews

1.9

Pricing

Install App More info

Features

Customer support
Order updates
Prewritten templates
Two-tap technology
Two-way messages
Text-to-buy
Playbook guidance
Sms segmentation
Personalized conversations

Sms marketing
Email automation
Welcome emails
Abandoned cart emails
Free migration
Review requests
Ai-powered newsletters
Popup templates
Back-in-stock emails
Thank-you emails
Cross-sell emails
Upsell emails
100+ templates
Pre-built series

Screenshots

+ 2 more

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Pros

Refine your SMS strategy as you scale with playbooks, expert advice, and guidance from an industry-leading team
Prewritten campaign templates save time
Quickly grow text and email subscriber lists with patented two-tap technology
Send personalized two-way messages across customer lifecycle
Supports multiple use cases such as limited-time offers, new products, order updates, customer support, and Text-to-Buy via Shop Pay
Helps set, track, and deliver program KPIs
Utilizes rich identity data points for segmentation and personalization
Drives high click-through rates with personalized messages
Ensures compliance with in-house TCPA experts and templates

Variety of high-converting email automation workflows: welcome, abandoned cart, back-in-stock, browse abandonment, thank you, cross-sell, upsell, restock, review requests
Email experts available to set up automation funnels
Over 100 newsletter and popup templates
Pre-built series for email and SMS marketing
Free migration from major services like MailChimp, Klaviyo, Omnisend, and more
1-to-1 training and easy setup
24/5 chat and phone support
Positive reviews highlight ease of use and excellent customer service
Templates tailored to your website’s color scheme

Cons

Promises of white glove service and dedicated team member support are not always fulfilled
Customer support can be unreliable with reports of lack of follow-up and training
Issues with initial on-boarding and support once signed up

Some users reported unexpected charges
The app can be considered expensive by some users
Not available in Spanish, though customization is possible for non-English copies

Launched

Jul 01, 2020

Nov 25, 2013

Developer

Built by Shopify

Apps:

20097

Average Rating:

2.4

Reviews:

807,383

Built by Shopify

Apps:

20097

Average Rating:

2.4

Reviews:

807,383

Make Your Choice

Install App More info View alternatives

Compare Attentive: AI‑led Email &SMS vs SmartrMail Email & SMS

Attentive: AI‑led Email &SMS

SmartrMail Email & SMS

Attentive: AI‑led Email &SMS