Compare Attentive: AI‑led Email &SMS vs Fastr: SMS & Email Marketing

Name: Fastr: SMS &amp; Email Marketing
Brand: I SELL FOR YOU CALL CENTER LLC

Attentive: AI‑led Email &SMS

SMS marketing built to help e-commerce brands increase revenue

Fastr: SMS & Email Marketing

Send abandoned cart recovery SMS, Emails & Push notifications

Attentive: AI‑led Email &SMS

SMS marketing built to help e-commerce brands increase revenue

Fastr: SMS & Email Marketing

Send abandoned cart recovery SMS, Emails & Push notifications

Rating

96 Reviews

7.6

59 Reviews

7.1

Pricing

Install App More info

Features

Customer support
Order updates
Prewritten templates
Two-tap technology
Two-way messages
Text-to-buy
Playbook guidance
Sms segmentation
Personalized conversations

Simple setup
Multi-channel reminders
Automated sms reminders
Email marketing
Web push notifications
Abandonment protection
Browse abandonment push
Re-engagement tools
Sms bump nudges
Checkout boost
Template-based flows

Screenshots

+ 1 more

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Pros

Refine your SMS strategy as you scale with playbooks, expert advice, and guidance from an industry-leading team
Prewritten campaign templates save time
Quickly grow text and email subscriber lists with patented two-tap technology
Send personalized two-way messages across customer lifecycle
Supports multiple use cases such as limited-time offers, new products, order updates, customer support, and Text-to-Buy via Shop Pay
Helps set, track, and deliver program KPIs
Utilizes rich identity data points for segmentation and personalization
Drives high click-through rates with personalized messages
Ensures compliance with in-house TCPA experts and templates

Easy setup and intuitive interface, making it accessible even for non-technical users
Comprehensive multi-channel cart recovery strategy including SMS, email, and push notifications
Highly effective in recovering lost sales, with significant boosts in open and response rates for SMS
Exceptional customer support praised for being prompt, helpful, and personalized (specifically mentioning team members like Patrick and David)
Offers automated SMS cart reminders, reducing manual work and increasing efficiency
Simple to configure and start using with helpful templates and flows
Proactive support, ensuring smooth operation and tackling issues before they arise

Cons

Promises of white glove service and dedicated team member support are not always fulfilled
Customer support can be unreliable with reports of lack of follow-up and training
Issues with initial on-boarding and support once signed up

Some users reported unauthorized charges and hidden fees, leading to accusations of being scammed
Issues with billing transparency and unexpected fees, which have been blamed on Shopify API problems
Negative reviews highlight non-responsive or inconsistent customer support in resolving billing disputes
Trust issues due to the discrepancies between the app's advertised features and actual billing practices

Launched

Jul 01, 2020

Aug 12, 2020

Developer

Built by Attentive

Apps:

Average Rating:

4.6

Reviews:

Built by I SELL FOR YOU CALL CENTER LLC

Apps:

Average Rating:

4.3

Reviews:

Make Your Choice

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Compare Attentive: AI‑led Email &SMS vs Fastr: SMS & Email Marketing

Attentive: AI‑led Email &SMS

Fastr: SMS & Email Marketing

Attentive: AI‑led Email &SMS