A receipt says the order went through. This says the piece is real. Digital Unboxing & COA sends every buyer a branded unboxing experience with their order confirmation, before the piece even ships. Inside: a Certificate of Authenticity, care card, personally written Maker's Note, featured product upsell from your shop, and return terms. Built for makers, artisans, and independent brands selling considered, high value pieces. Set it up once — every order after that arrives ready.

• Certificate of Authenticity auto-generated and sent with every order
• Care card, maker's note, return card, plus upsell in one branded unboxing pack
• Print-ready PDFs to tuck inside the physical parcel
• Every piece gets its own hosted certificate of authenticity page, linked by QR
• No blockchain. No per-certificate fees. Set up once in minutes

Track made-to-order and bespoke orders through each production stage. In the Making gives every customer a private, branded progress page showing what is complete, what is happening now and what comes next. Add photographs, notes and an expected completion date as the piece moves forward. Optional email updates bring the customer back to the same page, so progress stays clear without separate status messages.

• Private, branded tracking page for every made-to-order piece
• Custom stages show what is complete and what comes next
• Add photographs, notes, dates and optional email updates

Create a complete post-purchase product portal for handmade, bespoke, fine and designer goods. Customers get a fully branded experience, with making updates, tracking, certificates of authenticity and care in one place. You manage returns, exchanges, repairs and warranty requests, with quotes and conversations linked to each item. Each return visit is an opportunity to show a product you've chosen, encourage another purchase and build a lasting customer relationship.

• Share progress updates and tracking links through your branded product portal.
• Manage repairs, returns, exchanges, and share your own shipping label PDFs.
• Handle care and warranty requests with quotes and customer conversations.
• Create or upload your own coa, with product care, personal notes and QR.
• Encourage another purchase with a recommended product and optional discount.