Identify, block, and manage problematic customers efficiently with Blox.
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Blox: Customer Blocklist is an intuitive app designed to help businesses manage and streamline their customer interactions by unifying customers who have multiple accounts and closely monitoring transactions, such as chargebacks, lost packages, returns, and refunds. By identifying your most problematic customers, Blox allows you to quickly block or hold orders from those you want to avoid, ensuring smoother operations and minimizing financial losses. It leverages advanced algorithms to uncover problematic customers you might not have been aware of, giving you insights into customer behavior. The app automatically groups customers with multiple accounts, such as those using different email addresses, to provide a clearer picture of transaction patterns. With Blox, complex fraud rules are unnecessary, as it allows for easy customer blocking to maintain optimal business efficiency.
When one store flags a scammer, all stores are protected.
A merchant-powered blacklist that turns every block into shared protection against the internet’s worst fraudsters.
When one store flags a scammer, all stores are protected.
A merchant-powered blacklist that turns every block into shared protection against the internet’s worst fraudsters.
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Any customer blocked on another store is flagged for you to review.
Auto group customers with multiple accounts (e.g. different emails).
Easily block any customer without needing complex fraud rules.