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Showing 1 to 20 of 50 Apps
Gorgias

Gorgias

  • 7 Days Free Trial
7.5
29 Reviews
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Streamline support, boost sales with Gorgias: your all-in-one helpdesk solution. Show more

Gorgias is a powerful help desk and live chat application specifically designed for online stores, providing a seamless and efficient customer support experience. Trusted by over 30,000 support agents, it consolidates all support requests from various channels into a single platform, allowing for quicker responses and transforming support operations into a profit-generating center. Its integration with BigCommerce enables effortless connection between your store and the helpdesk, offering complete customer visibility on support tickets and the addition of live chat on your website. By offering support on every channel, Gorgias cuts customer support time by 50% and manages ticket backlogs with ease through automation. Beyond enhancing support efficiency, it also helps increase conversions and revenue while providing insightful tracking of support performance and revenue statistics. Gorgias is an essential tool for online retailers aiming to deliver exceptional customer service and drive business growth.
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Performance tracking
Live chat integration
Centralized support platform
Automated ticket handling
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LiveChat + Customer Insight

LiveChat + Customer Insight

  • 14 Days Free Trial
6.7
26 Reviews
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Enhance sales with AI-powered chat for seamless customer support. Show more

LiveChat + Customer Insight is an intuitive app designed to transform the way businesses interact with their customers online. It provides a seamless platform for addressing customer inquiries related to shopping, shipping, returns, and more, offering swift and convenient solutions. By integrating LiveChat into your online store, you can start engaging with customers from day one, providing personalized shopping assistance that enhances their overall experience. The app leverages detailed customer insights to tailor interactions, making each conversation more meaningful and relevant. Additionally, with integrated AI capabilities, communication is not only accelerated but also made more efficient, allowing businesses to handle more customer queries simultaneously. Overall, LiveChat + Customer Insight serves as a virtual shopping assistant that not only supports customers but also helps businesses drive sales effectively.
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Customer details
Ai-powered chat
Seamless support
Live conversations
Virtual assistant
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ActiveCampaign

ActiveCampaign

(3.2/5)
25 Reviews
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Automate and personalize customer engagement across various channels effortlessly. Show more

ActiveCampaign is a comprehensive customer experience automation (CXA) platform designed for businesses of all sizes to enhance customer engagement across multiple channels. It serves over 180,000 businesses in more than 170 countries, providing access to hundreds of pre-built automations that seamlessly integrate email marketing, CRM, and machine learning. This integration fosters powerful segmentation and personalization strategies across social media, email, messaging, chat, and text. By eliminating the traditional silos between email marketing and CRM tools, ActiveCampaign enables businesses to automate authentic and personalized customer experiences. With over 870 integrations, including BigCommerce, Square, and Salesforce, the platform offers versatile functionality to meet diverse business needs. As a result, companies can improve customer interactions and streamline their marketing efforts for increased efficiency and effectiveness.
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Social media engagement
Email marketing integration
Pre-built automations
Cross-channel personalization
Customer engagement automation
Crm capabilities
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Tidio Live Chat & AI Chatbots

Tidio Live Chat & AI Chatbots

  • 7 Days Free Trial
(3.5/5)
23 Reviews
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"Boost customer service with live chat and AI-powered chatbots seamlessly." Show more

Tidio Live Chat & AI Chatbots is an all-encompassing customer service platform tailored to help businesses thrive. By integrating live chat, AI-enabled chatbots, emails, as well as social media channels like Messenger and Instagram, Tidio offers a streamlined communication hub to engage with customers efficiently. Its live chat feature is designed to elevate shoppers' experiences by providing real-time assistance, building trust, and ultimately boosting sales. The platform's AI-powered chatbots ensure that customer inquiries are addressed 24/7, from saving abandoned carts to offering discount codes, even in your absence. Businesses can create personalized chatbots with ease using Tidio's intuitive drag-and-drop editor or choose from pre-designed templates—no coding required. Additionally, the app's mobile-friendly design and live Visitors List enable proactive engagement, helping convert interactions into sales and fostering customer loyalty. Installing Tidio Live Chat is quick and simple, empowering businesses to provide excellent customer service and fostering growth effectively.
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Multi-platform support
Ai-powered chatbots
Live chat integration
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B2B Edition

B2B Edition

8
12 Reviews
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"Enhance B2B ecommerce with advanced features and multi-storefront capabilities." Show more

B2B Edition is BigCommerce's premier ecommerce solution designed specifically for B2B enterprises, enhancing the BigCommerce Enterprise Plan with unparalleled features. This advanced platform incorporates multi-storefront capabilities, a new buyer portal, and headless support (currently in beta), providing a seamless experience for both merchants and customers. It includes a comprehensive suite of B2B features such as corporate account management, quoting, shared shopping lists, a quick order pad, and an invoice portal, all aimed at improving the self-service experience. Additionally, the app facilitates a smooth wholesale customer approval process and trade professional application, optimizing efficiency for B2B operations. With customizable front-end and back-end management tools, B2B Edition adapts easily to the needs of any growing business. Schedule a demo with the BigCommerce team to discover how B2B Edition can elevate your ecommerce operations to the next level.
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Order history view
Payment method control
Multi-storefront capabilities
Buyer portal access
Headless support
Corporate account management
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Maisie AI Chatbots + Live Chat + Quizzes

Maisie AI Chatbots + Live Chat + Quizzes

  • Free Plan Available
(3.9/5)
14 Reviews
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Maisie: AI-driven sales assistant for customer engagement and support. Show more

Maisie AI Chatbots + Live Chat + Quizzes is an AI-powered sales and customer service assistant designed to enhance customer engagement and streamline interactions on your online store. This app allows businesses to automatically engage with customers 24/7, helping to guide them smoothly through their buying journey. Addressing common e-commerce challenges, Maisie offers personalized product recommendations and pre-sales support, which can reduce barriers to purchase and boost conversion rates. For website visitors on the verge of leaving without buying, Maisie's exit intent chatbots can provide personalized incentives, such as discounts or free shipping, to recover abandoned carts. Additionally, the app helps grow your email marketing list by encouraging visitors to subscribe for valuable updates and offers. Maisie seamlessly integrates with BigCommerce, featuring an intuitive chatbot builder that requires no coding, enabling you to launch and customize chatbots within minutes to suit your store’s needs. With Maisie, provide instant, real-time customer service, freeing up your team to focus on complex queries while the app handles the rest.
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Abandoned cart recovery
Personalized recommendations
Email capture
Real-time support
Ai-driven automation
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WhatsApp and Chat Buttons by Chaty

WhatsApp and Chat Buttons by Chaty

  • Free Plan Available
9.1
6 Reviews
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Connect with customers via 20+ messaging platforms using Chaty's seamless integration. Show more

WhatsApp and Chat Buttons by Chaty is a versatile communication tool designed to enhance interaction between businesses and their shoppers. By integrating with over 20 popular social and messaging platforms, including WhatsApp, Facebook Messenger, Telegram, and Instagram, Chaty ensures seamless connectivity and support for customer inquiries. This app empowers businesses on BigCommerce by enabling them to meet their customers on their preferred communication platforms, be it through text, calls, or social media channels. The Chaty widget, easily added to your website, allows for real-time engagement, facilitating immediate responses to customer questions and concerns. By offering such diverse communication options, businesses can significantly improve customer satisfaction and foster stronger relationships. Additionally, the app contributes to business scalability by streamlining interactions and enhancing customer support capabilities across multiple channels. With Chaty, businesses can ensure they never miss an opportunity to connect with and support their shoppers.
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Seamless integration
Multichannel support
Instant communication
20+ platforms
Flexible messaging
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Chatway Live Chat

Chatway Live Chat

  • Free Plan Available
9.1
4 Reviews
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Enhance customer service with Chatway's live chat and helpdesk solutions. Show more

Chatway Live Chat is a robust customer support tool designed to enhance the user experience on your website. It provides a seamless live chat and helpdesk solution that empowers businesses to engage with their visitors more effectively. With Chatway, you can boost customer satisfaction through an array of intuitive live chat features. The app offers a flexible pricing model, including a free plan for solo users and a Pro Plan for $15 per month, or $9 per month when billed annually per agent, complete with a 14-day free trial. This makes Chatway an ideal solution for both individual users and growing teams seeking advanced support capabilities. By adopting Chatway, businesses can transform their customer interaction strategy, ensuring timely and personalized assistance for every website visitor.
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Customizable widget
Multi-channel integration
Live chat
Mobile apps
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FAQ by POWR

FAQ by POWR

  • Free Plan Available
9.1
9 Reviews
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Easy-to-use FAQ accordion, no coding needed, customizable, with 24/7 support. Show more

FAQ by POWR is an intuitive app designed to streamline the process of finding answers to common questions with a simple accordion-style FAQ. Compatible with the Storefront Page Builder, it requires no coding or sign-up for installation, ensuring a hassle-free setup. Customization is entirely free, and users can easily publish their FAQs on selected pages. With fast 24/7 customer support, assistance is readily available for any questions or setup issues. POWR, the creator of this app, offers a suite of 60 easy-to-use and customizable website apps aimed at helping businesses grow online, integrating seamlessly with BigCommerce and other favorite software tools. Trusted by major names like SpaceX, NASA, and Harvard University, POWR's apps have been implemented on over 12 million websites globally. Based in San Francisco, CA, the POWR team operates with team members spanning 22 countries.
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Whatsapp - Contact Us by Smartarget

Whatsapp - Contact Us by Smartarget

  • Free Plan Available
7.1
6 Reviews
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Easily connect customers via WhatsApp with a simple web icon. Show more

"Whatsapp - Contact Us by Smartarget" is an intuitive app designed to streamline communication between businesses and their customers by leveraging the widespread use of WhatsApp. This app integrates a customizable icon at the bottom-right corner of your website, featuring your phone number and a personalized message like "Contact us" or "Message us." When clicked, it instantly opens a new tab with WhatsApp for the web, launching a chat window directly with your business. This seamless interface encourages more users to reach out with ease, enhancing customer engagement and satisfaction. It's an ideal solution for businesses aiming to boost accessibility and streamline customer interactions. By providing a direct and familiar communication channel, the app helps to create a more responsive and user-friendly experience on your website.
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Web icon integration
Whatsapp chat access
Customizable contact message
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Skylio CRM Connector

Skylio CRM Connector

  • 10 Days Free Trial
7.1
6 Reviews
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"Real-time CRM sync for orders, customers, and products with custom fields." Show more

Skylio CRM Connector is a powerful app designed to streamline the process of transferring orders and relevant data to your CRM. It offers seamless data synchronization with leading platforms like Salesforce, Zoho CRM, HubSpot, Zoho Inventory, and Zoho Books. The app ensures real-time syncing of orders, customers, and products from BigCommerce directly to your CRM, enabling businesses to maintain up-to-date information effortlessly. Beyond standard data transfer, Skylio allows you to map additional information to custom fields in your CRM, tailoring the data flow to your specific business or marketing needs. This functionality enables businesses to act swiftly using the nearly real-time data, which can improve customer relationship management, order fulfillment, and marketing strategies. By instantly accessing synced data, you can perform actions such as sending fulfillment details or thank-you emails to customers, enhancing the overall customer experience. Skylio CRM Connector is an essential tool for businesses looking to optimize their CRM operations and build better business models through immediate data insights.
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Custom field mapping
Product data sync
Customer data integration
Order data transfer
Real-time crm sync
Crm compatibility
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Olark

Olark

  • Free Plan Available
7.6
8 Reviews
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Boost sales with real-time chat, visitor monitoring, and personalized offers. Show more

Olark is a powerful live chat application designed to boost sales by enhancing direct communication between businesses and their customers. It enables real-time interaction, allowing businesses to engage proactively with website visitors. One of its key features is the ability to view the contents of a visitor's shopping cart, facilitating personalized recommendations, upsells, and special offers tailored to their purchasing intentions. By integrating seamlessly with Google Talk and Jabber, Olark ensures that businesses can monitor visitor activity and provide responsive customer support. This strategic feature helps in converting leads into sales by addressing queries instantaneously and reducing cart abandonment. Overall, Olark empowers businesses to create a more personalized shopping experience, driving customer satisfaction and potential sales growth.
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Personalized offers
Real-time chat
Visitor monitoring
Cart content view
Upsell capability
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ReadyCloud

ReadyCloud

  • 14 Days Free Trial
6.6
4 Reviews
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Streamline eCommerce shipping and returns with ReadyCloud's BigCommerce app. Show more

ReadyCloud is the ultimate shipping app designed specifically for growing e-commerce brands using BigCommerce. It offers a seamless way to enhance shipping and fulfillment processes without increasing your team's workload or the need for additional workstations. By unifying back-office communications, sales channels, shipping operations, and returns management, ReadyCloud facilitates a superior post-purchase experience for your customers. The app reduces errors through features like instant order synchronization and consolidated order management across platforms. With multi-carrier shipping support, intelligent carrier rate shopping, and no BYOA fees, shipping becomes more cost-effective and efficient. ReadyCloud also improves workflow with bulk label printing and scan-to-print capabilities supported by full automation. Try ReadyCloud with a 14-day free trial and experience enterprise-level shipping for your BigCommerce store, with assisted onboarding, setup support, and customer service readily available.
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Bulk label printing
Automated order syncing
Streamline shipping operations
Multi-carrier rate shopping
Unified returns management
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JivoChat Business Messenger

JivoChat Business Messenger

  • Free Plan Available
6.9
5 Reviews
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Centralize chats, emails, calls, and social media in one app. Show more

JivoChat Business Messenger is a comprehensive communication tool designed for e-commerce businesses, integrating chats, emails, calls, and Facebook messages into a single app for seamless customer interactions. As an omnichannel platform, JivoChat allows businesses to manage live chats directly on their websites, respond to Facebook messages, handle company emails, and make international phone calls through one interface. It offers a suite of robust features like proactive in-app chat, business phone capabilities with global reach, and efficient email management, ensuring that no customer communication is missed. JivoChat stands out with its Instant Callbacks feature, encouraging potential customers to make calls and facilitating higher conversion rates. Serving over 240,000 websites and 40,000 Facebook Pages, JivoChat engages businesses and their customers in more than 12 million chats monthly. Its seamless integration and professional features, such as call recordings and employee routing, make it an indispensable tool for businesses looking to enhance customer engagement and streamline communication. By centralizing all interactions, JivoChat enables faster responses and optimized customer service, setting itself apart from other solutions in the market.
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Live chat integration
Centralized communication hub
Social media messaging
Business phone system
Email inbox management
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Live Chat: WhatsApp & Facebook by POWR

Live Chat: WhatsApp & Facebook by POWR

  • Free Plan Available
6.9
5 Reviews
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Real-time customer chat via WhatsApp and Facebook, no coding needed. Show more

Live Chat: WhatsApp & Facebook by POWR is a seamless solution for businesses looking to enhance customer interaction through real-time chat on popular platforms like WhatsApp, Telegram, and Facebook Messenger. This user-friendly app requires no coding for installation, making it easy to customize and deploy across your chosen web pages. With fast, round-the-clock customer support, users can confidently navigate any questions or setup hurdles. Developed by POWR, a leading provider of customizable online growth tools, the app is part of a robust suite of applications aimed at helping businesses of all sizes thrive online. With over 60 cloud-based apps available, POWR's integrations, notably with BigCommerce, are utilized by more than 12 million websites worldwide, including big names like SpaceX and Harvard University. Based in San Francisco, POWR's global team spans 22 countries, emphasizing both accessibility and widespread support. Whether for lead collection or conversion optimization, this app offers a powerful, accessible means to connect with and support your customers.
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Easy installation
Real-time chat
Customizable integration
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Social Intents Live Chat

Social Intents Live Chat

  • 14 Days Free Trial
6.3
5 Reviews
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"Engage customers via live chat on Teams, Slack, and more platforms." Show more

Social Intents Live Chat is a versatile communication tool designed to seamlessly integrate live chat capabilities into platforms like Microsoft Teams, Google Chat, Slack, and Zoom. It allows businesses to engage with website visitors directly from these popular collaboration tools, offering enhanced customer service and increased sales potential. Coupled with AI-driven chatbots powered by ChatGPT, businesses can efficiently train support systems using their own website content, thereby reducing ongoing support costs. The app's omnichannel inbox also incorporates WhatsApp, SMS, and Messenger, facilitating a unified communication approach. With customization options for brand consistency and ease of integration with marketing tools like Mailchimp, Campaign Monitor, and Constant Contact, Social Intents Live Chat aims to enrich the customer interaction experience. Join over 75,000 satisfied business owners and explore its features with a 14-day free trial, noticing benefits like unlimited live chat agents and monthly chats. Get started today to enhance your customer service and streamline your communication strategy effectively.
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Omnichannel inbox
Ai chatbots integration
Collaboration tool integration
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HubSpot Integration by MakeWebBetter

HubSpot Integration by MakeWebBetter

6.6
4 Reviews
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Streamline BigCommerce data to HubSpot with seamless integration and automation. Show more

HubSpot Integration by MakeWebBetter is a powerful tool designed to seamlessly connect your BigCommerce store with HubSpot, allowing you to sync and manage all your store data effortlessly. This integration enables you to centralize your product, customer, and order data in HubSpot's CRM, facilitating more efficient operations and informed decision-making through automation. By segmenting data by properties and organizing it into lists, users can benefit from streamlined management and insightful data analysis. With the capability to handle up to 1000 properties per object, this integration offers robust functionality to meet your business needs. Additionally, for those managing multiple BigCommerce stores, the MakeWebBetter team provides customization options to tailor the integration to your specific requirements. Paired with competitive pricing and outstanding customer support, HubSpot Integration by MakeWebBetter is an essential tool for enhancing your BigCommerce store operations.
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Product management
Crm integration
Data synchronization
Automate operations
Decision-making
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Ulai

Ulai

  • 7 Days Free Trial
9.1
1 Reviews
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Ulai: ChatGPT-driven conversational commerce enhancing engagement and boosting sales. Show more

Ulai is a cutting-edge conversational commerce platform powered by ChatGPT, designed to enhance customer engagement across the purchase journey. By offering personalized interactions, Ulai streamlines product discovery and supports multiple languages, fostering a more inclusive and effective shopping experience. The app excels in addressing pre-purchase concerns, helping to minimize refunds while simultaneously driving higher customer engagement and orders. Its intelligent system boosts average order value (AOV) by delivering tailored product recommendations that meet individual customer preferences. Ulai not only increases revenue but also efficiently scales customer support, making it a valuable tool for businesses aiming to enhance their commerce strategies with AI-driven solutions.
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Tailored recommendations
Product discovery
Personalized interactions
Vernacular support
Pre-purchase management
Efficient support scaling
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Product Questions by FreshClick

Product Questions by FreshClick

  • 7 Days Free Trial
8.2
2 Reviews
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Enhance product pages with customer Q&A for informed purchases. Show more

Product Questions by FreshClick is a transformative app designed to enhance customer interaction and satisfaction on your e-commerce platform. The app seamlessly integrates a dedicated tab or shortcode on each product page, where customers can post queries and receive detailed answers. This direct communication channel allows potential buyers to make informed purchasing decisions by accessing relevant information and insights from both previous customers and the sellers. By facilitating a transparent exchange of product details, the app not only boosts conversion rates but also minimizes return rates by addressing customer concerns upfront. The enriched dialogue fosters customer confidence, ensures clarity, and ultimately leads to a better shopping experience, making Product Questions by FreshClick an essential tool for any online retailer.
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Product page integration
Customer q&a
Question submission
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Keap

Keap

  • Free Plan Available
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Sync BigCommerce data to automate CRM and marketing processes effortlessly. Show more

Keap is a powerful app designed to seamlessly integrate with your BigCommerce store, enhancing your sales and marketing capabilities by syncing customer and order information with your CRM. This connection ensures personalized, automated email campaigns are triggered based on customer interactions, such as completed sales or inquiries. By automating these communication processes, Keap significantly reduces the need for manual follow-ups, thus saving valuable time. Renowned for its sales and marketing automation, email marketing, and CRM solutions tailored for small businesses, Keap users typically experience a remarkable increase in leads and revenue while reclaiming hours from their workweek. The Keap integration is straightforward and requires no software downloads, making it accessible for users with active BigCommerce stores and Keap accounts. This integration effortlessly manages customer engagement, freeing up business owners to concentrate on growth and development.
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Sales automation
Automated emails
Data synchronization
Behavior-based triggers
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