Wordesk is an AI-first chat platform that helps merchants automate customer conversations across their website, WhatsApp, Instagram, Messenger, Telegram, and more. The AI assistant can understand visitor intent, answer product-related questions, and guide users toward purchases by recommending items based on their needs. Merchants can also step in with live support when needed. All conversations from different platforms are managed in one unified inbox for efficiency.

• AI-powered Live Chat that answers customer questions instantly
• Multi-channel support for WhatsApp, Instagram, Messenger, and more
• Personalized product recommendations based on customer needs
• Customizable chat icon and message design to match your brand