Bffworks: AI Chatbot + Live Chat reduces support load and lifts conversions by answering product, order, and policy questions instantly, 24/7. It indexes your catalog, variants, inventory, FAQs, and store knowledge for precise, multilingual replies, with related-item suggestions and opt-in add-to-cart CTAs. If the bot isn’t sure about an answer, it alerts the admin so a support agent can take over instantly. Brandable widget, conversation logs, and Turnstile anti-spam included

• Instant AI answers from products, variants, inventory, and FAQs
• Multilingual auto-detection and replies, available 24/7
• Smart suggestions with opt-in add-to-cart; never pushy
• Live Chat takeover: staff can join and lead any conversation
• Brandable widget, conversation logs, and Turnstile anti-spam