Shoppers ask questions before they buy, and most answers are already in your store. The assistant reads your products and published pages and answers from them, quoting prices, stock and policies as you wrote them, with product cards shoppers can tap. When it doesn't know, it says so instead of guessing and offers to take the shopper's email, which is sent on to you with their question. Unanswered questions collect in one list, so you can add an answer once and stop being asked.

• Answers shoppers only from your own products and pages, not general knowledge
• Quotes your prices, sale prices, stock and policies as you wrote them
• Shows a card with picture, price and link for each product it recommends
• Says it doesn't know instead of guessing, and asks for the shopper's email
• Emails you each enquiry and lists unanswered questions so you answer them once