Skaler turns WhatsApp into your store's main customer channel. Abandoned carts trigger a personalized WhatsApp message with an optional coupon, sent automatically after a delay you choose. Customers who message your WhatsApp number get instant replies: order tracking and answers to common questions through chat flows you configure. When they need human help, Skaler sends you the full details so you can step in.

• WhatsApp chatbot - instant automated reply for FAQs and order/shipping status.
• Abandoned cart recovery - automated WhatsApp messages with an optional coupon.
• Staff handoff - when a customer needs human help, Skaler sends you the details.
• Custom chat flows - design your own flows with buttons, quick replies and more.