Inlap gives your customers a branded returns portal in 6 languages. They find their order, pick a reason and choose an exchange, store credit or refund in about a minute. Exchanges can be for any product in your store. Your team works from one queue inside Shopify: create return labels, inspect items when they arrive, and release refunds only after inspection. Warranty claims follow rules you set per product group. Everything syncs with Shopify returns, refunds and store credit.

• Branded returns portal in English, Italian, Dutch, Spanish, German and French
• Exchange for any product in your store, with price differences handled
• Refunds released only after inspection; store credit and exchanges on scan