AYD Simply Returns lets customers request returns directly from your storefront, choosing items and a custom return reason you define. Approve, decline, or cancel requests from the app's dashboard, individually or in bulk, and a prepaid Royal Mail return label generates and emails to the customer automatically, nothing to print or send by hand. Return reasons are fully customizable and map to your own RMA codes for ERP tracking. Every request is logged, and reports can be scheduled by email.

• Automatic Royal Mail label generation on approval
• Self-service return requests from the storefront
• Custom return reasons mapped to your own RMA codes
• Scheduled return reports emailed on a recurring basis
• Storefront-matching colors, fonts, and styling

AYD Returns & Exchanges gives your store a self-serve returns portal in 6 languages, for signed-in, guest and gift customers. Customers swap for another size or product, take store credit with a bonus, keep low-value items for a discount code, or get a refund, and gift recipients get a gift card. Automation rules approve, hold or refund returns for you. Set return windows and fees, Royal Mail labels are automatic, an API feeds your ERP, and it works with Sidekick.

• Exchanges, store credit with a bonus, or keep it for a discount code
• Automation rules that approve, decline, hold or refund returns for you.
• Ask Sidekick about your returns, then open the ones to approve in one click.
• Returns portal for signed-in, guest and gift customers, in 6 languages.
• Royal Mail labels emailed on approval, and an API and webhooks for your ERP.