Bigcommerce Live chat agents apps 2025

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DeskMoz 24x7 Live Chat Agents

8.2

2 Reviews

24x7 live chat agents for sales support on BigCommerce stores. Show more

DeskMoz 24x7 Live Chat Agents offers a seamless blend of customer support and sales lead generation tailored for BigCommerce stores. By deploying custom-trained human agents around the clock, DeskMoz ensures that your store visitors' inquiries are addressed promptly, helping them make informed buying decisions. The service isn't just for potential customers; existing buyers can also get assistance with questions related to shipping, order status, and more. Boasting a team of experienced chat professionals, DeskMoz delivers high-quality interactions, achieving over 90% CSAT scores. With an average response time of less than 45 seconds, the app distinguishes itself by offering real-time chat support and transcripts, all within two days of setup. DeskMoz is your 24x7 sales and support manager, enhancing customer engagement and satisfaction. Get started with a 10-day free trial and experience the difference of real human interaction over bots.

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Lead generation

Fast setup

24x7 live chat

Customer support

Real-time transcripts

Custom trained agents

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DeskMoz 24x7 Live Chat Agents

8.2

2 Reviews

24x7 live chat agents for sales support on BigCommerce stores. Show more

DeskMoz 24x7 Live Chat Agents offers a seamless blend of customer support and sales lead generation tailored for BigCommerce stores. By deploying custom-trained human agents around the clock, DeskMoz ensures that your store visitors' inquiries are addressed promptly, helping them make informed buying decisions. The service isn't just for potential customers; existing buyers can also get assistance with questions related to shipping, order status, and more. Boasting a team of experienced chat professionals, DeskMoz delivers high-quality interactions, achieving over 90% CSAT scores. With an average response time of less than 45 seconds, the app distinguishes itself by offering real-time chat support and transcripts, all within two days of setup. DeskMoz is your 24x7 sales and support manager, enhancing customer engagement and satisfaction. Get started with a 10-day free trial and experience the difference of real human interaction over bots.

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Lead generation

Fast setup

24x7 live chat

Customer support

Real-time transcripts

Custom trained agents

Try for Free

DeskMoz ‑24x7 Live Chat Agents

$199-$799 / Month

8.2

4 Reviews

Hire 24x7 Custom Trained Shared & Dedicated E-Com Chat Agents. Show more

DeskMoz - 24x7 Live Chat Agents is a dynamic app designed to enhance your store's customer support experience by deploying a team of expert live chat agents. Available round the clock, these agents address customer queries related to sales and support seamlessly via live chat, email, and social media, ensuring no query goes unattended. The in-house team comprises over 200 highly trained agents who excel in e-commerce customer service, handling complex tasks such as order tracking, modifications, replacements, and refunds via comprehensive management of your store’s CMS and backend. With a quick setup time of 48-72 hours, DeskMoz ensures your business is supported by a fully trained team, providing incredible omnichannel customer support with impressive FRT and ART times under 35 seconds. Users benefit from the free and highly customizable live chat software provided as part of the package, ensuring a tailored experience for both you and your customers. DeskMoz's commitment to top-notch service quality is reflected in industry-leading metrics for customer satisfaction, service level agreements, customer effort scores, and net promoter scores.

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Real-time responses

24x7 live chat

Custom-trained agents

Shared & dedicated agents

Sales support

Customer support

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Chatway Live Chat FAQ WhatsApp

$15 / Month

9.2

371 Reviews

Live chat app. Live chat helpdesk inbox for customer support Show more

Chatway - Live Chat Support is a dynamic tool designed to enhance customer service through a real-time live chat widget. This app provides a seamless way for businesses to deliver immediate assistance, engage with visitors, and offer personalized recommendations based on past interactions or website visits. With an easy-to-use live chat inbox, businesses can assign helpdesk agents to manage customer queries efficiently, ensuring an exceptional support experience. Chatway's versatility extends to mobile support, as it is available on both Android and iOS platforms, enabling on-the-go service management. The app allows for easy file sharing and customizable chat widgets, ensuring that the chat interface aligns with a business's branding. Additionally, Chatway offers features like monitoring conversation history, allowing support teams to respond more effectively with a comprehensive understanding of past communications.

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File sharing

Mobile compatibility

Customizable widget

Real-time chat

Chat history

Visitor recommendations

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WhatsApp Chat Button Widget‑MS

$2.99 / Month

8.2

5 Reviews

The most customizable WhatsApp chat app with multiple agents. Show more

Supachat WhatsApp Agents Chat is an innovative app designed to streamline customer communication on your online shop. By integrating a customizable WhatsApp chat button, it allows customers to easily initiate contact through a prefilled message, ensuring swift engagement. The app supports multiple agents, each with a unique phone number and designated role, enabling you to efficiently route inquiries to the appropriate team member. Its customizable design, including custom CSS options, allows the chat widget to seamlessly align with your brand's aesthetic. The responsive layout ensures excellent performance on both mobile and desktop devices, enhancing the overall user experience. With a quick setup process, integrating the chat feature into your store is hassle-free, and the sticky widget option ensures the chat button remains visible as users browse your site. This sleek and modern addition not only boosts communication efficiency but also elevates your store's visual appeal.

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Customizable design

Quick setup

Multiple agents

Sticky widget

Sleek & modern

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Chatbot & Live Chat | Algomo

$9-$499 / Month

7.2

19 Reviews

Chatbots are old stuff, welcome to the new era of AI Agents Show more

Chatbot & Live Chat | Algomo offers an innovative solution for merchants looking to enhance their customer service experience. Utilizing advanced ChatGPT technology, Algomo effectively handles repetitive customer queries, allowing businesses to focus on converting visitors into buyers through a live chat feature. Its AI agents autonomously make decisions, recommend products, and update customers on their order status, streamlining operations. With multilingual capabilities and automatic translation, Algomo enables businesses to scale globally without language barriers. The app allows customization by letting users upload support documents or specify FAQs to make the chatbot smarter. Urgent queries are auto-detected and seamlessly handed over to live chat, ensuring no customer concern goes unattended. Easily integrate Algomo into your Shopify store in under a minute, with features like instant product search and order tracking, enriching the overall shopping experience.

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Product recommendations

Order tracking

Order status updates

Easy shopify integration

Automatic translation

Multilingual capabilities

Install App

Superhumans: Email, SMS, Chat

Live chat support with real agents Show more

Superhuman Support is an all-in-one customer support tool designed to enhance your business's revenue and conversions through live chat, email, and SMS communication. With a dedicated team of real humans, it provides round-the-clock, 24/7/365 assistance to ensure your customers receive personalized and attentive support at all times. Unlike traditional automated solutions, Superhuman Support guarantees a human touch, making customer interactions more meaningful and effective. Seamlessly integrate this tool with your Shopify store and start seeing results in minutes. The app is designed to be a cost-effective solution, offering substantial savings compared to hiring an extensive support team, while still ensuring increased ROI. Additionally, it features an intuitive dashboard for performance tracking and analytics, providing insights to improve customer support strategies. Dedicated account managers are also available to offer personalized assistance, making Superhuman Support a comprehensive solution for all your customer service needs.

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Seamless integration

Performance tracking

Live chat

Dedicated account managers

Email support

24/7/365 support

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Pushdaddy WhatsApp, Live Chat

(4.4/5)

4,196 Reviews

Switch between WhatsApp Chat, Live Chat or Facebook messenger Show more

Pushdaddy WhatsApp, Live Chat is a versatile communication tool designed to streamline customer interactions by seamlessly switching between WhatsApp chat and live chat. This app provides robust automation features, including chat automation and marketing automation for tasks such as abandoned cart recovery and order confirmations. It integrates easily with popular social messaging platforms like Facebook Messenger and Instagram, enhancing customer outreach. The app also supports push notifications for marketing activities, enabling businesses to boost sales through timely alerts. With capabilities for multiple operators, it ensures efficient customer service and instant order status updates. Additional features include automated review collection, sending tracking updates, and a FAQ section designed to provide immediate answers to common inquiries, all of which can be executed with a straightforward, one-minute installation process.

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Push notifications

Marketing automation

Multi-platform integration

Review collection

Chatbot automation

Real-time chat

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Talkvisor AI Chatbot Live Chat

$59-$299 / Month

9.2

18 Reviews

Talkvisor: Human-like AI Chat Bot! Live chat,FB chat,email,.. Show more

Live Chat & AI Chatbot (Easy) is a comprehensive customer service app designed to make superior customer interactions your competitive edge. With Talkvisor, businesses can seamlessly manage the entire customer journey, from initial site visits to post-sale follow-ups, all in one streamlined view. This app provides the tools to boost sales by delivering unique, personalized service with the assistance of an advanced AI chatbot. Say goodbye to the tedious process of creating labels and macros as Talkvisor allows you to engage with your customers effortlessly. Integrate your live chat, email, and Facebook Messenger for a cohesive communication strategy, and utilize the app’s real-time, prebuilt dashboard for valuable store insights. With built-in workflows for feedback requests and post-sales engagement, Talkvisor ensures your business is always ahead with best practices.

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Order tracking

Live chat

Email integration

Customer insights

Ai chatbot

Facebook messenger

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Chatty AI Chatbot & Live Chat

$19.99-$199 / Month

9.5

2,497 Reviews

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot Show more

Chatty: Livechat Helpdesk, FAQ, is a comprehensive customer support tool designed to enhance e-commerce experiences by integrating a smart chat box with live chat capabilities, FAQs, and order tracking. Available 24/7 with automated responses and WhatsApp support, Chatty ensures users receive quick and effective assistance, leading to improved user satisfaction and higher conversion rates. The app prioritizes trust-building, offering personalized "Contact Us" options that not only reduce support time but also minimize cart abandonment. Its seamless integration allows for instant order tracking and swift resolution of queries, catering to urgent customer needs. Furthermore, Chatty supports Shopify stores by managing FAQs easily with stunning themes and categorized questions. With various contact methods like WhatsApp, phone calls, and Messenger, Chatty ensures seamless 24/7 customer support for e-businesses.

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Order tracking

Whatsapp integration

24/7 automation

Faq management

Faq popups

Personalized contact

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lookfor AI Chatbot & Live Chat

$39-$599 / Month

9.1

24 Reviews

ChatGPT AI chatbot to increase sales with human-like live chat Show more

Lookfor AI Chatbot + ChatGPT is a dynamic tool designed to enhance sales on your Shopify store by transforming the shopping experience into a personalized, engaging journey. Harnessing the power of ChatGPT, this app enables you to create a tailored AI chatbot that understands both your products and your customers. With its conversational and relatable nature, the chatbot facilitates an enjoyable shopping process, adding a fun and human touch to online browsing. Quick and easy to implement, the chatbot can be operational in just 5-15 minutes. Beyond mere interaction, the app employs neural search algorithms for vector search, ensuring that it recommends the right products to increase your average order value (AOV). Moreover, it provides insights into customer shopping journeys, allowing you to make informed decisions for store improvements, while also offering the convenience of direct checkout from product cards.

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Product recommendations

Conversational shopping assistant

Neural search algorithms

Enhanced analytics

Direct checkout

Install App

Focal Live Chat & Helpdesk

7.4

8 Reviews

Boost sales and support with integrated Live Chat and CRM Show more

Focal Live Chat & Helpdesk is a comprehensive app designed to streamline customer support across multiple platforms. This versatile tool offers a centralized live chat support dashboard, integrating with various channels like WhatsApp, Facebook, Line, SMS, Telegram, and Emails, making it an all-in-one helpdesk solution for Shopify stores. By automating repetitive tasks, the app saves valuable time and enhances efficiency, allowing teams to focus on more complex customer interactions. Users can effortlessly manage all interactions from a single dashboard, empowering teams to engage effectively with customers and improve the overall shopping experience. Real-time reporting and status updates provide valuable insights into each conversation, enabling businesses to refine their customer service strategies continually. With its live chat widget and omnichannel support, Focal Live Chat & Helpdesk ensures instant customer engagement and a seamless support experience.

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Real-time communication

Task automation

Omnichannel support

Unified dashboard

Reporting & analytics

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Oscar Chat AI Bots & Live Chat

$1-$45 / Month

Engage customers with AI chatbot, live chat, pop-ups, and more Show more

Oscar Chat AI Bots & Live Chat is a powerful app designed to enhance your marketing strategies and revolutionize customer support directly from your Shopify website. With its comprehensive single widget, the app integrates an AI chatbot, Live Chat, a popup builder, and an all-in-one messaging button to streamline your site’s performance. This unique combination allows you to manage all customer interactions efficiently in one centralized location, making Oscar Chat a robust and user-friendly helpdesk solution for your team. Installation is a breeze; simply add it to your Shopify store with just a single click. Oscar Chat’s varied feature set, including AI chatbots and a pop-up builder, ensures businesses can offer swift and personalized customer service, ultimately improving customer satisfaction and driving sales growth. Embrace Oscar Chat to seamlessly blend automation and human interaction, thereby elevating your e-commerce operations to new heights.

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Live chat

Ai chatbots

Pop-up builder

All-in-one messaging

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Social Intents Live Chat

6.3

5 Reviews

"Engage customers via live chat on Teams, Slack, and more platforms." Show more

Social Intents Live Chat is a versatile communication tool designed to seamlessly integrate live chat capabilities into platforms like Microsoft Teams, Google Chat, Slack, and Zoom. It allows businesses to engage with website visitors directly from these popular collaboration tools, offering enhanced customer service and increased sales potential. Coupled with AI-driven chatbots powered by ChatGPT, businesses can efficiently train support systems using their own website content, thereby reducing ongoing support costs. The app's omnichannel inbox also incorporates WhatsApp, SMS, and Messenger, facilitating a unified communication approach. With customization options for brand consistency and ease of integration with marketing tools like Mailchimp, Campaign Monitor, and Constant Contact, Social Intents Live Chat aims to enrich the customer interaction experience. Join over 75,000 satisfied business owners and explore its features with a 14-day free trial, noticing benefits like unlimited live chat agents and monthly chats. Get started today to enhance your customer service and streamline your communication strategy effectively.

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Omnichannel inbox

Ai chatbots integration

Collaboration tool integration

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Chatway Live Chat

9.1

4 Reviews

Enhance customer service with Chatway's live chat and helpdesk solutions. Show more

Chatway Live Chat is a robust customer support tool designed to enhance the user experience on your website. It provides a seamless live chat and helpdesk solution that empowers businesses to engage with their visitors more effectively. With Chatway, you can boost customer satisfaction through an array of intuitive live chat features. The app offers a flexible pricing model, including a free plan for solo users and a Pro Plan for $15 per month, or $9 per month when billed annually per agent, complete with a 14-day free trial. This makes Chatway an ideal solution for both individual users and growing teams seeking advanced support capabilities. By adopting Chatway, businesses can transform their customer interaction strategy, ensuring timely and personalized assistance for every website visitor.

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Customizable widget

Multi-channel integration

Live chat

Mobile apps

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Bolna: AI Frontdesk Agents

$9.99-$39.99 / Month

Automatically answer calls in any language throughout the day Show more

Bolna: AI Frontdesk Agents is a cutting-edge solution designed to help businesses manage their inbound call volume efficiently. By using advanced voice AI technology, Bolna allows businesses to answer and resolve calls around the clock, in multiple languages, and for a wide array of use cases. Merchants can enhance their customer interaction by purchasing a dedicated phone number and integrating Bolna with their existing systems, such as order data, calendars, and emails, to enable seamless workflow automation. Setting up is quick and effortless, with pre-built agents that can be deployed in just two minutes. Bolna ensures businesses never miss a customer call, providing complete transcripts, recordings, and summaries for every interaction. With its intelligent, human-like AI agents, Bolna bridges the gap between businesses and their customers, ensuring prompt and efficient communication at all times.

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Workflow automation

Multilingual support

Easy setup

24/7 availability

Detailed call logs

Install App

AI Live Chat & Video Shopping

8.2

6 Reviews

Improve sales conversions and increase AOVs with live shopping Show more

Immerss Live Shopping & Sales is a cutting-edge platform designed for Shopify merchants aiming to revolutionize their online shopping experience through live commerce. This app allows store owners to create immersive live streaming events that engage customers directly, fostering deeper relationships and enhancing customer interaction. By leveraging the power of live video clienteling, Immerss helps boost conversion rates and average order values (AOVs), driving significant growth in sales performance. With features like live shopping re-streaming to popular social platforms like Instagram and Facebook, and digital clienteling that turns interactions into sales, Immerss offers a comprehensive solution for modern retailers. Merchants can also utilize outbound clienteling to suggest personalized products proactively, ensuring relevance and increasing the likelihood of purchase. Real-time sales tracking further enables businesses to monitor customer interactions and refine their strategies for optimized outcomes, setting the stage for a future-ready commerce experience.

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Sales tracking

Livestream shopping

Live re-streaming

Digital clienteling

Outbound clienteling

Install App

Sobot Live Chat & Chatbot

Engage with Customers Instantly on a Single Platform

Customer data integration

Real-time monitoring

Unified inbox

Ai-enhanced workspace

Analytics for supervisors

Install App

Tidio Live Chat & AI Chatbots

$29-$39 / Month

7.2

1,966 Reviews

Live Chat boosted with Chatbots for the best customer support Show more

Tidio Live Chat & AI Chatbots is a robust customer experience platform designed to enhance online store interactions and convert passive visitors into active buyers. It offers ready-to-use sales and support chatbots that can answer common customer queries instantly, helping to increase revenue. By centralizing all customer communications, Tidio serves as a simple yet powerful helpdesk solution for businesses. The app integrates seamlessly with Shopify, allowing users to add it with just a single click, enhancing efficiency through dedicated features. Users can communicate with visitors through live chat, swiftly resolving issues and proactively boosting sales. Additionally, the Lyro AI bot works alongside human agents to automatically address customer questions. Tidio also offers functionalities like cart previews, order history checks, and product recommendations directly in the chat, as well as a straightforward ticketing system for managing customer requests.

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Product recommendations

Ai-powered chatbots

Visitor engagement

Live chat interaction

Sales boosting chatbots

Common questions resolving

Install App

SB WhatsApp Button ‑ Live Chat

$1.99-$29.99 / Month

9.1

13 Reviews

WhatsApp Live Chat Button Enhance Support and Boost your Sales Show more

The WhatsApp Live Chat Widget is an essential tool for Shopify store owners looking to enhance customer interaction and drive more sales. By integrating a seamless WhatsApp chat button on your website, you can connect with customers instantly, reducing abandoned carts and boosting engagement. The widget allows you to configure the chat button without any coding skills, giving you the flexibility to personalize the button title, image, position, and agent photo to match your brand. This easy-to-use tool enhances user experience by enabling immediate communication, which increases conversions and minimizes missed opportunities. Say hello to increased revenue and stronger customer relationships with the WhatsApp Live Chat Widget. Install it today and watch your business thrive, with improved customer engagement and satisfaction.

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Reduces abandoned carts

Customizable chat button

Instant customer connection

Boosts user engagement

Enhances user experience

Increases conversions

Install App

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