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FAQ by POWR

FAQ by POWR

  • Free Plan Available
9.1
9 Reviews
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Easy-to-use FAQ accordion, no coding needed, customizable, with 24/7 support. Show more

FAQ by POWR is an intuitive app designed to streamline the process of finding answers to common questions with a simple accordion-style FAQ. Compatible with the Storefront Page Builder, it requires no coding or sign-up for installation, ensuring a hassle-free setup. Customization is entirely free, and users can easily publish their FAQs on selected pages. With fast 24/7 customer support, assistance is readily available for any questions or setup issues. POWR, the creator of this app, offers a suite of 60 easy-to-use and customizable website apps aimed at helping businesses grow online, integrating seamlessly with BigCommerce and other favorite software tools. Trusted by major names like SpaceX, NASA, and Harvard University, POWR's apps have been implemented on over 12 million websites globally. Based in San Francisco, CA, the POWR team operates with team members spanning 22 countries.
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WhatsApp and Chat Buttons by Chaty

WhatsApp and Chat Buttons by Chaty

  • Free Plan Available
9.1
6 Reviews
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Connect with customers via 20+ messaging platforms using Chaty's seamless integration. Show more

WhatsApp and Chat Buttons by Chaty is a versatile communication tool designed to enhance interaction between businesses and their shoppers. By integrating with over 20 popular social and messaging platforms, including WhatsApp, Facebook Messenger, Telegram, and Instagram, Chaty ensures seamless connectivity and support for customer inquiries. This app empowers businesses on BigCommerce by enabling them to meet their customers on their preferred communication platforms, be it through text, calls, or social media channels. The Chaty widget, easily added to your website, allows for real-time engagement, facilitating immediate responses to customer questions and concerns. By offering such diverse communication options, businesses can significantly improve customer satisfaction and foster stronger relationships. Additionally, the app contributes to business scalability by streamlining interactions and enhancing customer support capabilities across multiple channels. With Chaty, businesses can ensure they never miss an opportunity to connect with and support their shoppers.
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Seamless integration
Multichannel support
Instant communication
20+ platforms
Flexible messaging
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Chatway Live Chat

Chatway Live Chat

  • Free Plan Available
9.1
4 Reviews
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Enhance customer service with Chatway's live chat and helpdesk solutions. Show more

Chatway Live Chat is a robust customer support tool designed to enhance the user experience on your website. It provides a seamless live chat and helpdesk solution that empowers businesses to engage with their visitors more effectively. With Chatway, you can boost customer satisfaction through an array of intuitive live chat features. The app offers a flexible pricing model, including a free plan for solo users and a Pro Plan for $15 per month, or $9 per month when billed annually per agent, complete with a 14-day free trial. This makes Chatway an ideal solution for both individual users and growing teams seeking advanced support capabilities. By adopting Chatway, businesses can transform their customer interaction strategy, ensuring timely and personalized assistance for every website visitor.
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Customizable widget
Multi-channel integration
Live chat
Mobile apps
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CartConvert

CartConvert

  • 14 Days Free Trial
9.1
1 Reviews
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Convert abandoned carts into sales with real-time SMS support. Show more

CartConvert is a revolutionary app designed to transform abandoned shopping carts into successful sales. It addresses the common problem of abandoned checkouts by employing live support agents who engage with potential customers in real-time through SMS. This personal touch helps shoppers complete their purchases, providing a significant boost to your store's conversion rates. Unlike traditional marketing automations that only capture a small percentage of abandoned carts, CartConvert’s approach targets the remaining 90% with effective, compliant outreach. Acting as brand ambassadors, the live agents offer tailored support, significantly enhancing the customer experience. On average, CartConvert empowers businesses to recover up to 30% of abandoned checkouts, thereby improving customer satisfaction and increasing revenue. Discover the impact of live support and elevate your sales conversion today with CartConvert!
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Checkout recovery
Real-time sms outreach
Live support agents
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Ulai

Ulai

  • 7 Days Free Trial
9.1
1 Reviews
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Ulai: ChatGPT-driven conversational commerce enhancing engagement and boosting sales. Show more

Ulai is a cutting-edge conversational commerce platform powered by ChatGPT, designed to enhance customer engagement across the purchase journey. By offering personalized interactions, Ulai streamlines product discovery and supports multiple languages, fostering a more inclusive and effective shopping experience. The app excels in addressing pre-purchase concerns, helping to minimize refunds while simultaneously driving higher customer engagement and orders. Its intelligent system boosts average order value (AOV) by delivering tailored product recommendations that meet individual customer preferences. Ulai not only increases revenue but also efficiently scales customer support, making it a valuable tool for businesses aiming to enhance their commerce strategies with AI-driven solutions.
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Tailored recommendations
Product discovery
Personalized interactions
Vernacular support
Pre-purchase management
Efficient support scaling
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Facebook Messenger Chat by Zotabox

Facebook Messenger Chat by Zotabox

  • 14 Days Free Trial
8.2
1 Reviews
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Integrate Facebook Messenger for direct website customer support. Increase engagement. Show more

Facebook Messenger Chat by Zotabox seamlessly integrates Facebook Messenger into your website, transforming your customer support experience. As Messenger becomes the go-to tool for B2C communication, this app allows businesses to maintain a continuous conversation thread with customers, ensuring they can reconnect effortlessly at any time. By promoting visitor engagement and interaction, businesses can collect more emails, share special promotions, and increase social shares and followers. Zotabox offers an intuitive suite of over 20 promotional sales tools, including popups, header bars, and live chat, designed to boost your sales—with a 30-day money-back guarantee. Ideal for new website owners, the app provides a 14-day free trial to explore its features fully. Once installed, a unique Zotabox account is created, allowing you to receive crucial informational and promotional updates. With its robust features and strong customer engagement capabilities, Facebook Messenger Chat by Zotabox is your gateway to enhanced online support and marketing.
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Facebook messenger integration
Direct website support
Permanent conversation thread
Engagement tools included
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Feedback Survey by POWR

Feedback Survey by POWR

  • Free Plan Available
8.2
3 Reviews
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Effortlessly collect feedback with customizable, no-code surveys by POWR. Show more

Feedback Survey by POWR is an intuitive tool designed to effortlessly collect post-purchase feedback and other valuable insights through customizable surveys. This user-friendly app allows you to build professional surveys in minutes without any coding or sign-up requirements, with automatic installation ensuring a seamless experience. Simply customize your survey form for free, publish it, and choose the pages for deployment. Amplify its functionality by integrating with any app supported by Zapier, streamlining your data collection process. Benefit from fast 24/7 customer support to address any queries or assist with setup. Part of the highly-regarded POWR suite of over 60 cloud-based website apps, this tool is ideal for businesses looking to enhance online growth, trusted by global giants like SpaceX, NASA, and more. Headquartered in San Francisco and supported by an international team, POWR is committed to making digital tools accessible and effective for businesses worldwide.
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Customizable surveys
No-code integration
Limit submissions
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Callexa Feedback

Callexa Feedback

  • Free Plan Available
8.2
2 Reviews
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Single-click surveys to measure and enhance customer satisfaction. Show more

Callexa Feedback is an innovative app designed to streamline customer feedback collection through a simple, one-click survey utilizing the established "Net Promoter® Score" (NPS) methodology. This app measures how likely your customers are to recommend your business to others, providing more reliable insights than traditional star ratings, as customers willingly put their credibility on the line. With a customizable survey template, Callexa Feedback is optimized for easy integration with most email clients, webmail services, and web browsers. The app allows for personalization with custom text, salutations, and your company logo, eliminating the need for complex scripting. Users can enhance their surveys by adding follow-up questions or tags for a more in-depth understanding of customer opinions. Callexa Feedback’s user-friendly dashboard provides real-time updates on incoming feedback, while detailed reports assist in evaluating service quality, making it easier to track and improve overall performance based on customer responses.
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Customizable templates
Detailed reports
Single-click surveys
Automated nps surveys
Scoring dashboard
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Product Questions by FreshClick

Product Questions by FreshClick

  • 7 Days Free Trial
8.2
2 Reviews
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Enhance product pages with customer Q&A for informed purchases. Show more

Product Questions by FreshClick is a transformative app designed to enhance customer interaction and satisfaction on your e-commerce platform. The app seamlessly integrates a dedicated tab or shortcode on each product page, where customers can post queries and receive detailed answers. This direct communication channel allows potential buyers to make informed purchasing decisions by accessing relevant information and insights from both previous customers and the sellers. By facilitating a transparent exchange of product details, the app not only boosts conversion rates but also minimizes return rates by addressing customer concerns upfront. The enriched dialogue fosters customer confidence, ensures clarity, and ultimately leads to a better shopping experience, making Product Questions by FreshClick an essential tool for any online retailer.
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Product page integration
Customer q&a
Question submission
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LiveHelpNow

LiveHelpNow

  • 30 Days Free Trial
8.2
1 Reviews
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Enhance sales and loyalty with integrated live chat and support tools. Show more

LiveHelpNow is a comprehensive suite of online customer service tools designed to enhance sales and foster customer loyalty for businesses of all sizes. By making your sales and support teams readily accessible through live chat, text (SMS), Facebook Messenger, support tickets, or a searchable self-help portal, LiveHelpNow ensures exceptional customer interactions. Secure transactions directly from chat or email with PCI and HIPAA-compliant forms integrated into the suite. The platform allows real-time tracking and improvement of customer satisfaction (CSAT) scores through instant feedback and surveys. Even when short on staff, LiveHelpNow's Chat Bot can manage a large volume of customer requests without human intervention. With automatic translation, the app supports customers speaking any language, expanding your business's global reach. Additionally, real-time tracking of conversions influenced by customer service agents provides valuable insights into product trends and business direction. To experience the capabilities of LiveHelpNow, attend a live demo or contact them at 877-548-3001.
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Social media integration
Email support
Real-time feedback
Real-time conversion tracking
Automated translation
Sms support
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DeskMoz 24x7 Live Chat Agents

DeskMoz 24x7 Live Chat Agents

8.2
2 Reviews
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24x7 live chat agents for sales support on BigCommerce stores. Show more

DeskMoz 24x7 Live Chat Agents offers a seamless blend of customer support and sales lead generation tailored for BigCommerce stores. By deploying custom-trained human agents around the clock, DeskMoz ensures that your store visitors' inquiries are addressed promptly, helping them make informed buying decisions. The service isn't just for potential customers; existing buyers can also get assistance with questions related to shipping, order status, and more. Boasting a team of experienced chat professionals, DeskMoz delivers high-quality interactions, achieving over 90% CSAT scores. With an average response time of less than 45 seconds, the app distinguishes itself by offering real-time chat support and transcripts, all within two days of setup. DeskMoz is your 24x7 sales and support manager, enhancing customer engagement and satisfaction. Get started with a 10-day free trial and experience the difference of real human interaction over bots.
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Lead generation
Fast setup
24x7 live chat
Customer support
Real-time transcripts
Custom trained agents
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SaleSmartly Chat

SaleSmartly Chat

  • Free Plan Available
8.2
1 Reviews
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"Streamline sales with intelligent, unified customer service across all channels." Show more

SaleSmartly Chat is an innovative app designed to streamline customer service and boost sales for merchants by centralizing communication across multiple channels. This one-stop intelligent tool integrates seamlessly with popular social media platforms like Facebook, Instagram, WhatsApp, Line, Telegram, Email, Slack, and WeChat, ensuring merchants never miss a customer interaction. With its advanced customer service robots and a suite of rich email templates, SaleSmartly helps businesses handle increased traffic efficiently without the hassle of jumping between different apps. The app not only enhances marketing efforts with automated strategies but also provides a user-friendly web chat plug-in, making it easier to engage with customers directly from your website. By aggregating multiple accounts and supporting cross-media communications, SaleSmartly tackles the common issue of abandoned orders, driving higher conversion rates and increased revenue. Whether you're a small business owner or managing multiple stores, SaleSmartly Chat simplifies the way you interact with customers, helping you focus on growing your business.
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Multi-channel integration
Automated marketing
Smart bots
Unified chat management
Cross-media support
Multi-account aggregation
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B2B Edition

B2B Edition

8
12 Reviews
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"Enhance B2B ecommerce with advanced features and multi-storefront capabilities." Show more

B2B Edition is BigCommerce's premier ecommerce solution designed specifically for B2B enterprises, enhancing the BigCommerce Enterprise Plan with unparalleled features. This advanced platform incorporates multi-storefront capabilities, a new buyer portal, and headless support (currently in beta), providing a seamless experience for both merchants and customers. It includes a comprehensive suite of B2B features such as corporate account management, quoting, shared shopping lists, a quick order pad, and an invoice portal, all aimed at improving the self-service experience. Additionally, the app facilitates a smooth wholesale customer approval process and trade professional application, optimizing efficiency for B2B operations. With customizable front-end and back-end management tools, B2B Edition adapts easily to the needs of any growing business. Schedule a demo with the BigCommerce team to discover how B2B Edition can elevate your ecommerce operations to the next level.
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Order history view
Payment method control
Multi-storefront capabilities
Buyer portal access
Headless support
Corporate account management
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Olark

Olark

  • Free Plan Available
7.6
8 Reviews
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Boost sales with real-time chat, visitor monitoring, and personalized offers. Show more

Olark is a powerful live chat application designed to boost sales by enhancing direct communication between businesses and their customers. It enables real-time interaction, allowing businesses to engage proactively with website visitors. One of its key features is the ability to view the contents of a visitor's shopping cart, facilitating personalized recommendations, upsells, and special offers tailored to their purchasing intentions. By integrating seamlessly with Google Talk and Jabber, Olark ensures that businesses can monitor visitor activity and provide responsive customer support. This strategic feature helps in converting leads into sales by addressing queries instantaneously and reducing cart abandonment. Overall, Olark empowers businesses to create a more personalized shopping experience, driving customer satisfaction and potential sales growth.
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Personalized offers
Real-time chat
Visitor monitoring
Cart content view
Upsell capability
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Gorgias

Gorgias

  • 7 Days Free Trial
7.5
29 Reviews
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Streamline support, boost sales with Gorgias: your all-in-one helpdesk solution. Show more

Gorgias is a powerful help desk and live chat application specifically designed for online stores, providing a seamless and efficient customer support experience. Trusted by over 30,000 support agents, it consolidates all support requests from various channels into a single platform, allowing for quicker responses and transforming support operations into a profit-generating center. Its integration with BigCommerce enables effortless connection between your store and the helpdesk, offering complete customer visibility on support tickets and the addition of live chat on your website. By offering support on every channel, Gorgias cuts customer support time by 50% and manages ticket backlogs with ease through automation. Beyond enhancing support efficiency, it also helps increase conversions and revenue while providing insightful tracking of support performance and revenue statistics. Gorgias is an essential tool for online retailers aiming to deliver exceptional customer service and drive business growth.
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Performance tracking
Live chat integration
Centralized support platform
Automated ticket handling
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Whatsapp - Contact Us by Smartarget

Whatsapp - Contact Us by Smartarget

  • Free Plan Available
7.1
6 Reviews
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Easily connect customers via WhatsApp with a simple web icon. Show more

"Whatsapp - Contact Us by Smartarget" is an intuitive app designed to streamline communication between businesses and their customers by leveraging the widespread use of WhatsApp. This app integrates a customizable icon at the bottom-right corner of your website, featuring your phone number and a personalized message like "Contact us" or "Message us." When clicked, it instantly opens a new tab with WhatsApp for the web, launching a chat window directly with your business. This seamless interface encourages more users to reach out with ease, enhancing customer engagement and satisfaction. It's an ideal solution for businesses aiming to boost accessibility and streamline customer interactions. By providing a direct and familiar communication channel, the app helps to create a more responsive and user-friendly experience on your website.
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Web icon integration
Whatsapp chat access
Customizable contact message
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Skylio CRM Connector

Skylio CRM Connector

  • 10 Days Free Trial
7.1
6 Reviews
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"Real-time CRM sync for orders, customers, and products with custom fields." Show more

Skylio CRM Connector is a powerful app designed to streamline the process of transferring orders and relevant data to your CRM. It offers seamless data synchronization with leading platforms like Salesforce, Zoho CRM, HubSpot, Zoho Inventory, and Zoho Books. The app ensures real-time syncing of orders, customers, and products from BigCommerce directly to your CRM, enabling businesses to maintain up-to-date information effortlessly. Beyond standard data transfer, Skylio allows you to map additional information to custom fields in your CRM, tailoring the data flow to your specific business or marketing needs. This functionality enables businesses to act swiftly using the nearly real-time data, which can improve customer relationship management, order fulfillment, and marketing strategies. By instantly accessing synced data, you can perform actions such as sending fulfillment details or thank-you emails to customers, enhancing the overall customer experience. Skylio CRM Connector is an essential tool for businesses looking to optimize their CRM operations and build better business models through immediate data insights.
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Custom field mapping
Product data sync
Customer data integration
Order data transfer
Real-time crm sync
Crm compatibility
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JivoChat Business Messenger

JivoChat Business Messenger

  • Free Plan Available
6.9
5 Reviews
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Centralize chats, emails, calls, and social media in one app. Show more

JivoChat Business Messenger is a comprehensive communication tool designed for e-commerce businesses, integrating chats, emails, calls, and Facebook messages into a single app for seamless customer interactions. As an omnichannel platform, JivoChat allows businesses to manage live chats directly on their websites, respond to Facebook messages, handle company emails, and make international phone calls through one interface. It offers a suite of robust features like proactive in-app chat, business phone capabilities with global reach, and efficient email management, ensuring that no customer communication is missed. JivoChat stands out with its Instant Callbacks feature, encouraging potential customers to make calls and facilitating higher conversion rates. Serving over 240,000 websites and 40,000 Facebook Pages, JivoChat engages businesses and their customers in more than 12 million chats monthly. Its seamless integration and professional features, such as call recordings and employee routing, make it an indispensable tool for businesses looking to enhance customer engagement and streamline communication. By centralizing all interactions, JivoChat enables faster responses and optimized customer service, setting itself apart from other solutions in the market.
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Live chat integration
Centralized communication hub
Social media messaging
Business phone system
Email inbox management
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Live Chat: WhatsApp & Facebook by POWR

Live Chat: WhatsApp & Facebook by POWR

  • Free Plan Available
6.9
5 Reviews
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Real-time customer chat via WhatsApp and Facebook, no coding needed. Show more

Live Chat: WhatsApp & Facebook by POWR is a seamless solution for businesses looking to enhance customer interaction through real-time chat on popular platforms like WhatsApp, Telegram, and Facebook Messenger. This user-friendly app requires no coding for installation, making it easy to customize and deploy across your chosen web pages. With fast, round-the-clock customer support, users can confidently navigate any questions or setup hurdles. Developed by POWR, a leading provider of customizable online growth tools, the app is part of a robust suite of applications aimed at helping businesses of all sizes thrive online. With over 60 cloud-based apps available, POWR's integrations, notably with BigCommerce, are utilized by more than 12 million websites worldwide, including big names like SpaceX and Harvard University. Based in San Francisco, POWR's global team spans 22 countries, emphasizing both accessibility and widespread support. Whether for lead collection or conversion optimization, this app offers a powerful, accessible means to connect with and support your customers.
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Easy installation
Real-time chat
Customizable integration
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LiveChat + Customer Insight

LiveChat + Customer Insight

  • 14 Days Free Trial
6.7
26 Reviews
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Enhance sales with AI-powered chat for seamless customer support. Show more

LiveChat + Customer Insight is an intuitive app designed to transform the way businesses interact with their customers online. It provides a seamless platform for addressing customer inquiries related to shopping, shipping, returns, and more, offering swift and convenient solutions. By integrating LiveChat into your online store, you can start engaging with customers from day one, providing personalized shopping assistance that enhances their overall experience. The app leverages detailed customer insights to tailor interactions, making each conversation more meaningful and relevant. Additionally, with integrated AI capabilities, communication is not only accelerated but also made more efficient, allowing businesses to handle more customer queries simultaneously. Overall, LiveChat + Customer Insight serves as a virtual shopping assistant that not only supports customers but also helps businesses drive sales effectively.
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Customer details
Ai-powered chat
Seamless support
Live conversations
Virtual assistant
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