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Customer reviews: Smile.io Loyalty & Rewards

Develop by smile.io

Reviews (547)

Overall rating
4.7

What Merchants Think

Smile.io Loyalty & Rewards receives generally positive feedback from merchants who appreciate its straightforward setup and the positive impact on customer engagement and retention. Many praise the ease of integration and the effectiveness of the loyalty program in increasing customer interaction and revenue.

Key Strengths

  • Easy and quick integration and setup
  • Excellent and responsive customer support
  • Impressive range of features and flexibility
  • Effective in increasing customer engagement and loyalty
  • Availability of a functional free plan

Common Concerns

  • Higher pricing, especially for advanced features
  • Some limitations in fraud prevention and social media sharing
  • Integration challenges on certain platforms (e.g., BigCommerce)
  • Lack of control in managing customer accounts

Final Thoughts

Overall, Smile.io Loyalty & Rewards is well-received for its robust functionality and strong customer support, making it a favored app among merchants looking to enhance customer loyalty. However, some pricing and technical limitations may require consideration for those with specific needs. Merchants commending easy setup and effective customer service suggest it is a valuable tool for building and managing a loyalty program.

sal...com

Mar 07, 2017  on Bigcommerce

Our Thoughts - We've been very happy with the rewards system! Very easy to install and setup. Customers appreciate the reward points as well.

inf...com

Mar 04, 2017  on Bigcommerce

Great vape rewards system - This reward system works great for our online vape marketplace letting our customers earn discounts on ejuice automatically, a lot like Five Stars we use in our b&m vape shop

ilo....hk

Feb 27, 2017  on Bigcommerce

Flexible customized reward system! - This is a great app giving you a flexibility to design your own point-based reward system. Highly recommend!

dee...com

Feb 26, 2017  on Bigcommerce

Amazing App! - Loving it so far. Easy to install and integrate seamlessly. Can't wait to reap the rewards.

okt...com

Feb 25, 2017  on Bigcommerce

Just Love This Free App! - First of all, this was the most easiest app to install and set up. Secondly, I just installed this app (Sweet Tooth) so I don't know how well it draws in customers or retains them. Time will tell.

cus...com

Feb 22, 2017  on Bigcommerce

Great Marketing Tool - I just started using this app on my Bigcommerce store. It is very easy to set up and I've already received positive feedback from several customers. Very excited to too what kind of results I get.

Ann...ess

Feb 18, 2017  on Bigcommerce

Easy to Install & Set Up! - Really easy to install and set up. I just launch so we will see. Thanks for the App!

lau...com

Feb 17, 2017  on Bigcommerce

Great App for costumer retention - The app is super easy to use and to set up. Costumers are coming back to redeem their points.

amp...com

Feb 14, 2017  on Bigcommerce

Great and easy to use, boosted our customer retention - It was simple to use, and the setup was done in a matter of a few clicks. Ever since we implemented it, customers have been coming back to use their points. Before this, we couldnt seem to expand our customer base, and after implementing this with the built in referral function, our website gained traction.

jus...com

Feb 12, 2017  on Bigcommerce

So far so good - So far so good! just installed it, and did some basic set up. We'll see how it works out :-)

joi...com

Feb 08, 2017  on Bigcommerce

SO easy to use! - Easy to install and heard from them within 24 hours as they checked in - impressive. Looking forward to tracking ROI!

bel...com

Feb 07, 2017  on Bigcommerce

so far so good - it's easy to install and set up. But just started using it. Stay in tuned and I will up date the review as we go.

lil...com

Feb 04, 2017  on Bigcommerce

Love this APP - I absolutely love this app, its so user friendly and my customers love it. Thanks for taking my business to the next level.

ord...com

Feb 03, 2017  on Bigcommerce

Very Pleased - We are pleased that we decided on Sweet Tooth. It was quite easy to set up and our customers love all the ways to build their loyalty points! If you're not very tech savy, they have great customer service. Elli answered all our questions and changed updates in a timely manner!

jen...com

Feb 02, 2017  on Bigcommerce

Great App - I love this app, my customers love it as well!! So many ways to reward my customers and I really like that about the app, I haven't had any issues with it either.

Tim...com

Jan 30, 2017  on Bigcommerce

Easy set up - This is extremely easy to set up and a breeze to customize your reward amounts. I love it so far! Thanks!

inf...com

Jan 29, 2017  on Bigcommerce

Great Loyalty Program - Sweet Tooth Rewards is an easy to set up Rewards program. I love the ease of use of setting this up initially and our customers seem to love them too. We have many repeat customers since enabling Sweet Tooth Rewards!

inf...com

Jan 26, 2017  on Bigcommerce

So far...really good! - Just set this up to try a program out, using the free to see how it works and see how many customers use the rewards program. Customers started using it right away and earning points. Hope this is a start to a good relationship!

jru...com

Jan 25, 2017  on Bigcommerce

Shows Promise... - I think this app has promise, but in order to take advantage of the features that really help to retain customer loyalty, you need to upgrade. I am all for customer loyalty rewards, and this does that part just fine.

mrb...com

Jan 24, 2017  on Bigcommerce

AWESOME Website App - I love the app for my store and so does my customers it gives them more of an incentive to refer their friends and family

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