Difficult to judge - Because of essentially no reporting features on the basic plan, it is difficult to judge ROI. Doesn't appear that customers are using it to promote our store , but on occasion a few spend their points (not many). Since reporting features are pretty much nonexistent, the only way we can judge use is based off of the coupons that are used when purchases are made. If there was a way we could see statistics, then we might be able to justify going for the paid version. Also, it does not allow the customer to opt in. Everyone is enrolled whether they want to be or not. And even customers that don't have valid email addresses count as a user. Would also be nice if it would send reminders to customers to share using their referral link, etc. Product is easy to set up and use and customer service response has been timely.

Pretty cool! - This is a pretty sweet app! We were looking to implement a rewards program and this looks like a perfect fit.

Simple Setup - Very easy to install and setup, covers all of the loyalty angles that we were looking to address.

Easy to setup and deploy - This was very easy to setup and get running, there are a good amount of reward methods to choose from and the design is nicely presented. Really no complaints with the function and customer services when I had a question was quick to respond to my email. The only drawback is we want to offer rewards for reviews (can't do it on Bigcommerce, possibly with a YotPo integration.). Considering that reviews play such a major part in online sales, incentivizing this should be a priority for any reward system. I deducted a star for this.This app now also works with Stencil themes.

Loyalty program - just downloaded the app! am hoping it really helps to build up our customers and give them awesome bonuses!

Awesome App! - I was looking for ways to improve site performance and found this gem. The app is easy to set up and customize, although most of the default settings are the way to go. I can't wait to start seeing results.

Easy to set up - Great app. Really easy to set up, it does all the work for you and as long as you know how to advertise it well it does a great job :)

Very Easy To Set Up - Took about 5 minutes to set up. My hardest decision was what tab color I wanted. Anyways, looking forward to see more results.

Simple to set up and it works - We recently launched Sweet Tooth Loyalty rewards and customers are racking up rewards points already. The app is simple to set up and integrates easily with BigCommerce. The user interface is very intuitive and only takes a few minutes to set up.

Love it! - This is really user friendly, easy to implement and the free plan is more than adequate. Thank you for offering a free plan version!

Sweet tooth app! - I just barely installed this app and i'm getting rave reviews from my customers! Thank you so much! I'm excited to launch this for my viewers!

very easy to set up - this was easy to set have to wait to see if it give me more customers though as I am a new website

Review - We are so looking forward to giving our customers another way to spread the news about Got Knot.com and earn points toward our products at the same time with their loyalty.

Really Enjoying the product. So do our Customers... - So far our customers have really enjoyed the software. We so far have about 300 participating members and as we grow I am sure that will too and we will probably go for the full paid app at that point. All in all satisfied with the offerings supplied by this company.

Set-up Complete - The set-up is complete. There are lots of online resources and for a free program, it is looking good so far. Program is not yet active.

Unhelpful reporting - For the high fees they charge, they should have some good reporting to stand behind the features they offer. But sadly there is no data we can use to determine if this program is worthwhile at all. We've been running it for two months now and we have zero idea if the referral part is leading to sales and if the loyalty program is truly bringing in more repeat purchases. We have the basic plan and were thinking to upgrade for $100 more per month to the Small Biz Plan, but the reports still aren't good enough even at that level. So, we're going to be removing this app from our site since there is no way to determine ROI.

I have a sweet tooth!! - Straightforward setup with few complications. On behalf of the Reward Team here at NPS and our extremely happy NPS enrolled Members who are devouring this program; our sincere thanks!

Review - Seems very easy to use and setup, had it all done in around 20 minutes to where i wanted it. Lets just hope my customers enjoy it and it becomes worthwhile to upgrade the account!

Jewelry Marketplace with Free Shipping - Sweet Tooth Makes it Possible for Our Customers to Get Each other Amazing Jewelry with this wonderful rewards program

Great loyalty program - Great loyalty program to use. It would be great if they could lower their small business pricing.