Improves customer shopping experience and better management of shipped orders -

You can get alerts on shipped packages that have issues with delivery so you can be ahead of the upcoming problem and take early action. Customers can track the progress of their package without leaving their account on your website. It's pretty cool.

Whoaaa -

I had a slight issue and Edward assisted me with resolving it correctly. App is a time saver for me and customers love it.

Thanks again!

Excellent indeed! -

Just signed up and I already love how in integrates with what I already have! Love it!

Get app, very helpful -

Our automatic email notifications were sending the tracking numbers to customers but not providing the right url to track the package, for example a UPS tracking number was linked to the FedEx page.  Since this was a global feature with BigCommerce we couldn't fix it, until we found AfterShip.  We simply included a link to our website where we have the AfterShip widget.  Customers can now track their packages with ease and we no longer receive calls from upset customers.

Awesome app, highly recommended!

Good -

Good app, and easy to use. Was a little difficult setting up but after set up was done its been good :)

Customers love it! -

Who wouldn't want to be informed of their package's progress? Easy to use and helpful support.

A+++++ PRODUCT -

I was extremely impressed by the amount of information given at just the touch of a button. Super easy to install...up and running in no time!

Support? Disappointing. -

Reviews from a year ago talk about great support, I have not seen that. No phone or chat service, email only. A very specific email question was answered with the link to the simple instructions on the website. Knew that, did that already.

Also take a look at the screenshots of the tracking list, two columns both with the same information, the tracking number. You can't search using customer name or order number. How can you realistically check a customer's package?

I really want this app to be what it seemed to be and I would love to talk or chat with someone at Aftership to solve some of the simple problems.

works great -

This product works great.  It was very easy to setup and it started bringing in the orders right away.  It took a bit of patience to setup the email reminders ( editor is a little quirky ) but once that was done, its been solid.

Andrew

Covers most (all) main couriers in Asia -

We only trade within India and was unsure at first if any app will fit our requirements for shipment tracking. But aftership has been brilliant it covers all of the courier providers we use. :)

Great App -

Aftership is extremely easy to install and configure with your store. It is a great implement that customers love!

Excellent -

Superb app. Makes monitoring deliveries a breeze. Australia Post is awful at online tracking and notification but this app notifies customers via email or text every step of the way. Absolutely brilliant.

Been using on all of my e-commerce sites -

Amazing software and dropped support tickets for shipment questions dramatically.  On top of that, my customers LOVE the fact that they get a ton of status emails about their package so they always know what's going on.  Very professional.

Great App for tracking shipments -

After losing revenue due to lost or misdirect packages or simply packages left unclaimed and returned to sender, I am finding that aftership is wonderful for updating me on what is happening with my package. At 10 cents per order tracking, it is more than worth my lost packages.

Over a year, works great still - I've been using this for over a year now and while I don't look at the status much myself, customer response from the email updates they get have been positive. The cost is worth it.

Great Product -

I was skeptical trying this at first. However, since adding it to my website it has turned out to be an easy to integrate great resource for my employees and customers. Looking forward to finding even greater uses for this app !

Great Tracking App -

Great tracking app. I use this on another website I have. Nice to be able to add tracking # and get updates till delivered.

Great App -

it has a lot of couriers covered for most significant countries, also can add specified couriers upon request. overall, it is a quite nice app.

Great App -

So this APP was super easy to install. We have only been using it one day that is why I only gave it 4 stars. So far so good. Once we get more traffic I will upgrade to the notifications for customers. Very inexpensive. Good job guys!

Great App -

So this APP was super easy to install. We have only been using it one day that is why I only gave it 4 stars. So far so good. Once we get more traffic I will upgrade to the notifications for customers. Very inexpensive. Good job guys!