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Customer reviews: Stamped Product Reviews and UGC

Develop by stamped.io

Reviews (235)

Overall rating
4.7

What Merchants Think

Merchants using "Stamped Product Reviews and UGC" generally appreciate its ease of integration and the significant functionality it offers for the price. Many find the customer service strong, with quick and helpful responses. However, there are mixed reviews regarding the app’s performance on different platforms, with some users experiencing technical issues, especially on BigCommerce.

Key Strengths

  • Excellent customer support with responsive and helpful staff.
  • Easy integration with eCommerce platforms like Shopify and BigCommerce.
  • Strong review collection and UGC aggregation features.
  • Affordable pricing compared to competitors.
  • Smooth setup and intuitive UI.

Common Concerns

  • Technical issues with app performance, particularly on BigCommerce.
  • Slow response times from support in certain cases.
  • Complexities and bugs during setup and integration.
  • Delayed loading of review widgets affecting page speed.
  • Limited support hours or channels causing frustration.

Final Thoughts

Overall, "Stamped Product Reviews and UGC" is a highly functional and cost-effective solution for small to mid-sized businesses seeking to enhance their review and UGC capabilities. Despite some technical challenges, particularly on BigCommerce, the app's broad feature set and excellent customer service make it a valuable tool for many merchants. Continuous improvements and quick support responses contribute positively to its reputation, though enhancements in technical reliability and response times would improve user satisfaction further.

bgr...com

Mar 13, 2019  on Bigcommerce

Goodbye Yotpo - We spent a long time using Yotpo, but their prices are literally outrageous for a plan to get what you need from a reviews app. It's pretty hard to justify spending 3 times what Big Commerce costs at our level for just a reviews app. Stamped has all of what Yotpo does and at a fraction of the cost. Also just about every time I have emailed them they respond within 5-10 minutes which is incredible. They know their stuff, and will expertly implement their app into your website quickly. Just like the other reviews have said, don't hesitate and go for it.

cus....au

Feb 27, 2019  on Bigcommerce

Cant Get Rid of this APP!!! - I uninstalled this some time ago and my customers are still getting review emails from this APP, they have completely hijacked my customer reviews , contacted them now twice no reply, for god sake will someone properly uninstall this APP, dont get it its not worth it and its not free unless you only have 50 customers, then the price goes up and up

myo...com

Feb 26, 2019  on Bigcommerce

Easy To Use - Great Service - The Stamped.IO team has superior customer service. The app works perfectly, packed full of features and we saw reviews right away. It's such a pleasure to work with them we added to a new secnd website we just launched.

ada...net

Feb 15, 2019  on Bigcommerce

Awesome Cost Effective Review System - So while the BC built-in review system did the job, it lacks a LOT. So we originally tried Yotpo... and it worked great... until we had to upgrade because we had a bit more then 200 orders a month. Their next plan was over $8k a year or $12k a year... the price kept changing. One guy also said $199/month for up to 500 orders but tech support said it was not for BC platforms. Then sales played the blame game when i asked about it... it also took FOUR DAYS to get a response from tech support AND i wanted to give them MORE money. Well... i had it.Then I found Stamped.io... wow... what a great price tag. I went right for their highest plan, no questions asked. I had a few issues setting it up, within 5 minutes support got back to me... uhh what? 5 minutes... compared to 4 days. SOLD! I've been going back/forth with them all day about other little things... responses real fast. Some 5 minutes, some an hour. But a LOT better then 4 days.It's worth it. I don't think their system is as FAST as Yotpo but ya know what, it's not slow either (BC can get slow if you are a heavy BC user you know what I mean by that).Well worth it. Also, you can import your reviews. Yotpo made you WAIT for them to do it which took days. I imported our old reviews in seconds!

Cory Barnes

Feb 08, 2019  on Bigcommerce

Excellent Value & Support - Great functionality for a fraction of the cost of other review platforms. Support is very responsive. We have this installed on 5 sites and are very happy with it.

har...com

Feb 01, 2019  on Bigcommerce

Great app, fantastic customer service - Great app and excellent experience with customer service. We'll definitely be sticking with stamped.io.

sal...com

Jan 25, 2019  on Bigcommerce

Customer Support - Stamped is a great company. Any time I have had any problems or concerns, the team is on it! I needed help with integration and they hit it out of the park!

ser...com

Jan 25, 2019  on Bigcommerce

the third store - this is my third store that installed stampd.io, support team is awesome and app is great.

she...org

Jan 25, 2019  on Bigcommerce

Amazing customer service! - I had 5000+ reviews to transfer from etsy and probably about just as many emails to get it figured out and working and no matter what they always answers promptly, kindly and were beyond helpful! Ivan was/is a champ at walking me through things!!!!

sal...com

Jan 23, 2019  on Bigcommerce

Stamped.IO - If you are looking to capture product reviews and feedback, Stamped.IO is the app to do it! We saw results within the first week of installing the app. Their customer support is excellent. Would highly recommend.

acc....au

Jan 11, 2019  on Bigcommerce

Stamped.io is superior software - Stamped.io is superior software. We recently moved our reviews from Yotpo because it wasnt compatible with our template, and we definitely wont be moving to another platform ever again. We had a few issues with installation but they were solved immediately. I cant believe how fast and efficient these guys are.

jun...com

Jan 11, 2019  on Bigcommerce

perfect! - this app is great, I've been using it several days, and everything is ok. The support team is awesome and reply so quickly. Fair price, affordable. I will consider applying it to my other two stores.

sal...com

Jan 07, 2019  on Bigcommerce

Incredible Support & App - Even though I was grandfathered in to a free account over at Yotpo with most every available feature, they still wouldn't give me Q&A and wanted something like $500/month to upgrade. I'm so glad I found Stamped.io. They migrated all my reviews over seamlessly and I find their system even better with more features than Yotpo (and at a fraction of the price!). Their customer support is top notch and they respond usually to my emails within minutes (and with a fix). Would highly recommend this platform to everybody!

car...com

Dec 15, 2018  on Bigcommerce

Excellent Product - Fantastic solution, very well designed and easy to customers to interact. Well done and highly recommend Stamped.IO

dea...com

Dec 12, 2018  on Bigcommerce

Excellent - Awesome support - Having come from another platform and review engine we were looking for a product that did what we were used to and that could import all our 1,600+ reviews. Stamped fast became the obvious choice and the Stamped.io team did a fantastic job of migrating all our reviews and setting up their app on our Big Commerce site. Very Happy with the product and the service.

sup...com

Nov 20, 2018  on Bigcommerce

Should have done this sooner - Honestly, we should have integrated this much sooner than we did. Once we finally did, the team at Stamped.io were there to help with all of our questions and even getting things set up. We were off and running and were receiving reviews from clients like we never have before. How the reviews show on our site is definitely an upgrade as well and helps to build buyer trust within our site.

adm....au

Oct 24, 2018  on Bigcommerce

Value for money, lots of features and awesome support - I have been with other review platform providers when we first started our business. Stamped.io has all the features of the more publicized platforms but for a better price. They also are updating their platform all the time with new features. The support is fantastic the best you will find anywhere. I have emailed them a few times and they are always prompt, and fix my issue. Even if it is me just not understanding something due to no fault of theirs. I have recently had other review platform companies call me to change, but there is nothing they could offer me that would be better then I have with Stamped.io .Been there done that. Could not recommend Stamped.io enough - Rob Klever Cages

gmo...com

Oct 18, 2018  on Bigcommerce

Fantastic App - We have only used this app for a couple of weeks but are already seeing a huge improvement over the app that we had been using for 3 years. This app has so much more in the features and at a reasonable cost. Had a couple of minor issues when setting up on the website but Tommy and Ivan were right there to assist and fixed the issues quickly. Highly recommend this app

cre...com

Sep 27, 2018  on Bigcommerce

Great App & Awesome Support - The best reviews app, period! The support and help with integration was awesome and I could recommend this review app more!

jaf...com

Sep 24, 2018  on Bigcommerce

WOW. Really IMPRESSED with this App - Great App. Just starting to implement and already see their support is Great. I will definitely update this review but after doing all the research and after years on e-commerce field I can highly recommend this app. Just install and go with it. No need to pay huge amounts which some other companies are charging, this app has more bells and whistles.

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