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Customer reviews: Stamped Product Reviews and UGC

Develop by stamped.io

Reviews (235)

Overall rating
4.7

What Merchants Think

Merchants using "Stamped Product Reviews and UGC" generally appreciate its ease of integration and the significant functionality it offers for the price. Many find the customer service strong, with quick and helpful responses. However, there are mixed reviews regarding the app’s performance on different platforms, with some users experiencing technical issues, especially on BigCommerce.

Key Strengths

  • Excellent customer support with responsive and helpful staff.
  • Easy integration with eCommerce platforms like Shopify and BigCommerce.
  • Strong review collection and UGC aggregation features.
  • Affordable pricing compared to competitors.
  • Smooth setup and intuitive UI.

Common Concerns

  • Technical issues with app performance, particularly on BigCommerce.
  • Slow response times from support in certain cases.
  • Complexities and bugs during setup and integration.
  • Delayed loading of review widgets affecting page speed.
  • Limited support hours or channels causing frustration.

Final Thoughts

Overall, "Stamped Product Reviews and UGC" is a highly functional and cost-effective solution for small to mid-sized businesses seeking to enhance their review and UGC capabilities. Despite some technical challenges, particularly on BigCommerce, the app's broad feature set and excellent customer service make it a valuable tool for many merchants. Continuous improvements and quick support responses contribute positively to its reputation, though enhancements in technical reliability and response times would improve user satisfaction further.

lov...com

Oct 10, 2019  on Bigcommerce

Great app and developers - So far the app is working well. Needed help integrating stamped.io on to our site but the they helped us right away. They are very quick to respond to any questions, which is very reassuring.

and...com

Sep 26, 2019  on Bigcommerce

Great Team - Stamped has been very helpful - even when the problem extend to the theme. We went back and forth on many issues when we moved our platform from Shopify to BigComerce. Great product and great team behind it - 5 stars.

kld...com

Sep 17, 2019  on Bigcommerce

Love the App - Gets the reviews you need and easy to use. Helps boost confidence to perspective customers before making a purchase when they see the great review.

big...com

Sep 07, 2019  on Bigcommerce

Excellent customer support, well thought out app - Stamped.io is a well written piece of software that will allow you to bring your reviews to the next level. The interface is easy to use. It definitely helped to flush out our product pages on the site. A word of warning, when I first installed the app and was looking for support they didn't have the ability to do chat, it was all email support. I was a bit concerned about that, a lot concerned actually. I almost removed the app because of this. I sent them an email for support - they have been super quick to answer and always had a solution. This is one company that doesn't need the chat / call support they do so well through email. This app is 100% in my books worth the money. Thanks to the Stamped Team!

vba...com

Aug 21, 2019  on Bigcommerce

The BEST! - Have tried many other review apps, big and small. Stamped.io is by far the Very Best Review app with a wonderful team. We have more reviews left now than ever had before. We have been with them for a few years and it just gets better. Look no more, try it for yourself and you will see what I mean!

kat...com

Jul 21, 2019  on Bigcommerce

An Amazing App - This app is one of the best apps on Big Commerce. Very easy, great customer support, and does what is expected. I highly recommend this app to anyone using Big Commerce websites.

sup...com

Jul 04, 2019  on Bigcommerce

Excellent App - Great Customer Service - I hesitated not knowing what would be involved in setting this up on my BC Store. After a couple of email communications with customer service I dove in. They helped me integrate and move all my reviews from the BC Store Reviews into Stamped.io and also they added the scripts and reviews widget. I am glad I chose Stamped.io. I look forward to getting some reviews rolling in as BC Store reviews is out dated and doesn't work. As a small business every sale and review counts toward building a successful business.

cor....au

Jul 04, 2019  on Bigcommerce

Great app - Straight forward and easy to use. Great alternative to some of the other options out there.

ant...com

Jun 28, 2019  on Bigcommerce

excellent tool - The best support out of any tool I've used in my career. Couldn't recommend enough.

dan...com

Jun 21, 2019  on Bigcommerce

Rest easy, this company has your back! - We recently upgraded our BC widget and needed help getting it working. When we ran into trouble Stamped.io was there every step of the way and even ended up doing all the work for us. No charge. I can't say enough, these people are awesome. If you want a really nice reviews app, this is it.

web...com

Jun 14, 2019  on Bigcommerce

Easy to use, great support - Our reviews have increased by a large percentage. Anytime we need help, it's always taken care of quickly and with motivation. Far better than the standard BC review app and a much higher number of reviews than we were getting through our regular email marketing service.

anz...com

Jun 04, 2019  on Bigcommerce

Their customer support is excellent. Would highly recommend. - Great customer service and fast, every time i write with a question i get it answered even on a Sunday. This app has helped our company tremendously by letting our potential customer know how good our products are and recommended highly. The reviews look great in our page.

man....uk

May 29, 2019  on Bigcommerce

Best review app, top customer service! - Wow, what can I say... by far the best app for capturing and displaying reviews on your website and it has so many features and is well priced. The installation was fairly straightforward, I did have a slight issue which was an oversight on my part but a quick email to Ivan and he guided me through the installation. The customer service is amazing, if you send an email you get a very quick response, generally within hours and Ivan has always been happy to help and assist me with the app and any questions I may have. I would go as far as saying it is the best app we have installed on our BigCommerce store. Well worth the investment.

unh...com

May 24, 2019  on Bigcommerce

Fantastic customer service and a great app - Very powerful support , within one hour you will get reply from their support team , they help us to install and configure review app in our store within time frame. Price is also low so its better then others. Highly Recommended !!

inf...com

May 23, 2019  on Bigcommerce

Best customer service - One of the best customer service ever received. had lots of issue setting up this app with import reviews from my previous app the customer service did a wonderful job for me to get things working perfect. I recommend this app for anyone in need of review app. best app.

mar....uk

Apr 29, 2019  on Bigcommerce

Amazing review app - These guys are just the best. We've noticed a huge increase in customer engagement since switching to Stamped.io. Not only that, their support ranks as some of the best I've experienced. Any little niggles or custom changes needed to suit our store were made lightning fast and the team responded almost instantly to get to work.

inf...com

Apr 20, 2019  on Bigcommerce

Awesome customer service and a great app - I'm loving it so far! Ivan set up all my customized widgets for me and was very responsive and helpful! I'm already getting more reviews since I abandoned the generic BigCommerce review widget. There's a ton of functionality and I'm excited to explore this app more!

wil...com

Apr 08, 2019  on Bigcommerce

Fast and kind customer service - I love this review app which makes it so easy for my customers to leave a Review without ever leaving the email form. The customer service is almost inatantaneous and they resolve issues correct toy and courteously.

pat...com

Apr 06, 2019  on Bigcommerce

Great Service - Highly Recommended - We are just in the process of launching our site. Tommy and his team have been so amazing in helping answer our questions and all our concerns. They care about their customers and we are so appreciative of this. Highly recommend them!

tom....au

Mar 21, 2019  on Bigcommerce

The real deal - A great service at a great price. Like many others here we were with YotPo but their pricing is just ridiculous. These guys were not only super quick to transition our site over (they did the whole lot themselves!), they were also able to integrate with certain parts of the website that we were told wasn't possible.Thank you Ivan and the Stamped.io team.

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