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Customer reviews: Stamped Product Reviews and UGC

Develop by stamped.io

Reviews (233)

Overall rating
4.7

What Merchants Think

Merchants using "Stamped Product Reviews and UGC" generally appreciate its ease of integration and the significant functionality it offers for the price. Many find the customer service strong, with quick and helpful responses. However, there are mixed reviews regarding the app’s performance on different platforms, with some users experiencing technical issues, especially on BigCommerce.

Key Strengths

  • Excellent customer support with responsive and helpful staff.
  • Easy integration with eCommerce platforms like Shopify and BigCommerce.
  • Strong review collection and UGC aggregation features.
  • Affordable pricing compared to competitors.
  • Smooth setup and intuitive UI.

Common Concerns

  • Technical issues with app performance, particularly on BigCommerce.
  • Slow response times from support in certain cases.
  • Complexities and bugs during setup and integration.
  • Delayed loading of review widgets affecting page speed.
  • Limited support hours or channels causing frustration.

Final Thoughts

Overall, "Stamped Product Reviews and UGC" is a highly functional and cost-effective solution for small to mid-sized businesses seeking to enhance their review and UGC capabilities. Despite some technical challenges, particularly on BigCommerce, the app's broad feature set and excellent customer service make it a valuable tool for many merchants. Continuous improvements and quick support responses contribute positively to its reputation, though enhancements in technical reliability and response times would improve user satisfaction further.

kel...com

Mar 17, 2025  on Bigcommerce

Great service and support - I am a new user and am very happy so far. I like the features of the app and when I needed help with something specific with the set up, support responded quickly and was on it. Thank you Eslam for your help!

sup....uk

Dec 18, 2024  on Bigcommerce

Excellent Service and Support! - I had the pleasure of working with Elvis from Stamped.io, and I couldn’t be more impressed with the level of service and expertise provided. From the very beginning, Elvis was incredibly responsive and went above and beyond to help with the customization of our theme, resolving issues, and even adding custom CSS to enhance the design.Not only did Elvis fix the carousel widget displaying only one review, but he also implemented the requested changes to our site seamlessly, ensuring everything was working as expected. The communication was prompt, clear, and professional, and I could tell that Elvis genuinely cared about delivering a great experience. Thank you!

ale...com

Dec 06, 2024  on Bigcommerce

Excellent software and platform - Stamped.io has been a winner pick for us. They are versatile and when issues come up it usually gets handled by their oversees team within 24 hours.

ben...com

Oct 09, 2024  on Bigcommerce

Solid Customer Support - The team at Stamped is rock solid when it comes to customer support. They work hard to answer questions and fix any issues we have, and they're always proactive in telling us how we can better use their platform.

sal....au

Aug 20, 2024  on Bigcommerce

Great Support - Support has been helpful and also quick. Which is exactly what you want when running a business.

rac...com

Aug 01, 2024  on Bigcommerce

Ben is Amazing - Thanks so much Ben for your amazing service! You're a great help. Very responsive and caring.

jam...com

May 17, 2024  on Bigcommerce

Top notch support - I've been very impressed with the support provided - everything has been second to none, even when we were on the cheaper tiers.

sal....uk

Apr 22, 2024  on Bigcommerce

Good review integration - We successful integrated Stamped product reviews with our Bigcommerce website. The aggregation has been great, as has the ability to obtain UGC from orders automatically. These also feed into Google which helps with SEO. We recently had a slight issue with the review queue, it was quickly rectified by the helpful Stamped support team. Thanks to Sid and Elvis for the help.

jon...com

Mar 01, 2024  on Bigcommerce

Great support - Support is great. Whenever we have an issue they are always very quick to solve it.

zby...com

Feb 24, 2024  on Bigcommerce

Great APP1 - Great APP

meb...com

Dec 01, 2023  on Bigcommerce

Ashok has been amazing help! - Ashok helped us get our review widgets in place very quickly during peak holiday season.Great responsive customer service and even went above and beyond and created a new reviews page for us! Would definitely recommend the app and the customer service / developer team.

inf...com

Oct 27, 2023  on Bigcommerce

Fixed Issue - James got on top of our issue and though it took a few days, he didn't stop until the issue got resolved the way we wished.

sal...com

Jun 25, 2023  on Bigcommerce

THE BEST! - Round-the-clock HELPFUL support that fixes every problem that comes their way. Easy implementation and set up for Bigcommerce stores. Professional-looking variety of widgets and display features. So happy to find a viable replacement to our NIGHTMARE experience with disTrustpilot! Will be adding Stamped on all our other stores!

api...com

May 25, 2023  on Bigcommerce

Great support - We needed help integrating Stamped on a client's store and the support provided very quick and helpful support. I'd recommend dealing with them!

inf...com

Mar 13, 2023  on Bigcommerce

Excellent App & Company - Excellent company & App with wonderful support.

ken...com

Mar 07, 2023  on Bigcommerce

. - .

sal...com

Feb 16, 2023  on Bigcommerce

Amazing App!! - I just made the switch from ShopperApproved and could not be happier. I have reviews and loyalty for less than I was paying just for reviews. Staff is friendly and quick to help resolve any questions I had. The UI is also seamless and easy to use. Highly recommend.

gcl...com

Jan 18, 2023  on Bigcommerce

Great support - The support team is fantastic, and the product is great. We've been using them for years and it was a big step up from ShopperApproved. Now that they offer a full integration with Google, no complaints.I do wish they self-hosted reviews, e.g. stamped.io/yourcompanyname/ in the same way that other review providers do. Still 5 stars!

mik...com

Jan 13, 2023  on Bigcommerce

Great App, Easy to use with good customer service. - Happy with this App, simple to use and cost effective solution for gaining reviews. Customer service has always been quick and helpful.

ste...com

Oct 30, 2022  on Bigcommerce

Excellent App + Tech Support - Stamped is easy to install and runs very smoothly with minimal maintenance. When we do have some technical questions, their tech support is always super friendly and would resolve any issues right away.

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