Has gone downhill - Unfortunately as other reviewers have pointed out, Stamped.io has really gone downhill over the past year since they were acquired. We're lucky to go 1 month without an issue that's on their end. These aren't small issues either. As someone else noted, both their review and loyalty functionality has been broken for BigCommerce for over 3 weeks. Not to mention the ongoing slow load of all their widgets and admin control panel which has been happening since we onboarded over a year ago. I was swayed by all the good reviews, but do your own due diligence before locking yourself in with them. They used to be great, but not sure they'll ever get back to that. We'll likely be switching.

Had High hopes for this - As another review said, the support for the free version is limited. But what I find a little ridiculous is that if you are on the free version or basic version, you cannot get your reviews. This is because their program cannot push your reviews to Big Commerce with captcha enabled. So they want you to disable captcha on your site. I need to disable spam protection on my site for their program to work? I don't think so.If you choose their premium or enterprise versions, they give you a widget that bypasses the captcha limitation. But what if you don't need the premium or enterprise version? You'll just have to disable captcha and deal with spam. Not something I want to do.

Poor Integration - We really liked the concept and upon success we were going to upgrade... However, the integration process appeared to have issues. I tried to contact support who, although friendly, came up with a poor and incomplete solution. I like the platform, but they need to work out the bugs before we can continue using this app.